Customers frequently praised the attentive and friendly service provided by various staff members, particularly highlighting servers like Tom, Dom, and Brittany.
Food Quality
The food received consistent positive feedback for being delicious and fresh, with many customers expressing satisfaction with their meals.
Atmosphere
The restaurant's atmosphere was noted as pleasant and welcoming, contributing to an enjoyable dining experience.
Event Experiences
Special events, such as wine dinners, were well-received, with customers appreciating the organization and quality of service during these occasions.
YG
Yenelice Gonzalez
1 day ago
5.0
Cualquier plato que he consumido en este restaurante ha sido un 10/10 ,mucha variedad de platos la atención siempre es buena cada vez que vengo ,el estacionamiento este restaurante ha grande y gratis y su ubicación es buena ya que puedes caminar en sus alrededores por algunas tiendas
LS
Linda Speight
Jan 2, 2026
3.0
Ate in the bar. Bartender seemed to be busy I was the only one there at first. Ordered the steak which he said came with 2 sides then was charged for the sides never explained or apologized for it never asked if I wanted a second drink . Bad customer service
NS
Natalie Sanchez-Cress
Jan 1, 2026
5.0
Sat in the high top tables in the bar, Tom greeted us warmly and served us cheerfully! He was very good at recommending wines for my husband to pair with dinner and let us know about all the promotions that were offered. Great service and the food was tasty!
TR
Trey Raulerson
Jan 1, 2026
5.0
I stopped in at Carrabba’s in early January and had a great experience thanks to Tom, the bartender. He was friendly, attentive, and clearly knows his craft. Drinks were excellent, service was prompt, and he made me feel genuinely welcome at the bar. It’s always nice when someone takes pride in what they do—Tom definitely does. I’ll be back and hope to see him again.
KD
Kelly Dungan
Dec 11, 2025
2.0
We attended the wine dinner event last night with a group of friends, and unfortunately, the experience fell far short of expectations. What made this particularly disappointing is that we attended the same event just a week prior at the Carrabba’s in Cape Coral—and the difference was night and day.
The service at this location was extremely slow, and the staff appeared overwhelmed from the moment we arrived. Plates and glasses sat uncleared, timing was off, and communication was minimal. For a structured event, it felt disorganized and understaffed.
The moment that stood out the most—unfortunately for the wrong reason—was when we simply asked one of the two staff members standing nearby, “Hey, can we pay?” She walked over and responded, “There are a lot of people here. You’ll know when you’ve paid when you get your red book.”
That level of dismissiveness was surprising. Obviously, we knew we hadn’t paid yet—that’s why we asked. The comment came across as unprofessional and unnecessary.
Overall, it just didn’t feel like the quality or hospitality Carrabba’s is known for, especially considering how exceptional the Cape Coral location handled the same event the week before. I highly recommend this location take a page from their Cape Coral team—because they truly know how to deliver a smooth, enjoyable, and well-organized dining experience.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill Ft. Myers offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular operating hours for Carrabba's Italian Grill in Ft. Myers?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is the Happy Hour at Carrabba's Italian Grill Ft. Myers?
Happy Hour is daily from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Carrabba's offer?
They provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does Carrabba's Italian Grill Ft. Myers serve alcohol and have a bar?
Yes, the restaurant serves liquor, beer, wine, cocktails, and has an onsite bar.
Is Carrabba's Italian Grill Ft. Myers family-friendly and accessible?
Yes, it welcomes families and children, has a children's menu, high chairs, wheelchair accessible entrances, parking, seating, and restrooms, as well as braille menus.
Can I order Carrabba's Italian Grill food online for delivery in Ft. Myers?
Yes, you can order food online for delivery or pickup at https://www.carrabbas.com/order/menu/fort-myers.
What nearby places can I visit before or after dining at Carrabba's Italian Grill in Ft. Myers?
Nearby you can visit Bratta's Piano Bar & Ristorante for seafood or Mission BBQ for American barbecue cuisine, both excellent options for variety or future visits.
Is there a bank located close to Carrabba's Italian Grill Ft. Myers for convenience?
Yes, Wells Fargo Bank and Edison National Bank are nearby, providing convenient access to financial services.
Are there any wellness or beauty services near Carrabba's Italian Grill Ft. Myers?
Yes, nearby options include Ralph Garramone Plastic Surgeon and Medi-Spa, Injector Steff, and Alea Pleasant at Infinity Spa & Salon for beauty and wellness treatments.