Brand Certified
Pollo Tropical
3.6(2482 reviews)
Certified by Pollo Tropical • Apr 26, 2026
Business Details
12961 W. Sunrise Blvd., Ft. Lauderdale, FL
33323, United States
Certified by Pollo Tropical • Apr 26, 2026
(954) 845-0343
Certified by Pollo Tropical • Apr 26, 2026
https://locations.pollotropical.com/fl/ft.-lauderdale/12961-w.-sunrise-blvd.
Certified by Pollo Tropical • Apr 26, 2026
About
Certified by Pollo Tropical • Apr 26, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Apr 26, 2026
Hours
Certified by Pollo Tropical • Apr 26, 2026
Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM
Reviews
3.6
2,482 reviews
5 stars
1,045
4 stars
468
3 stars
330
2 stars
192
1 star
447
- JSJulian Ortega S.5 days ago2.0They didn’t gives that much beans and chicken.A lot of rice the service was bad when we ask for more chicken and beans they said you have to pay for chicken and the beans come in that amount and the desks were dirty we hade to clean it our self’s.
- SDSamuel Duarte5 days ago4.0I came here with my Dad to eat, for my part i was already havinng a bad day and at first the customer service they didn't have the best attitude to serve and take matter to the order. Afterwards They get one first my dad's meal, mine takes moore longer and just guessing they felt bad about thei attitude and the waiting of my meal they gave us free desserts, I was already mad about of what happend before but they handle it well by compesaiting the damagw a bit. Still good food tho
- EAElizabeth Felts AkusApr 23, 20265.0We stopped by Pollo Tropical today on our way to a concert. Had an amazing experience. The food was delicious, served quickly and Zion was very professional and friendly. Highly recommended!
- OBOdette BarrientosApr 23, 20265.0Great meal but even GREATER customer service by Zion. I’m visiting family in Sunrise FL from out of town and he made sure all our requests were taken care of. Thank you, Zion!!
- FTforever timeApr 22, 20261.0This is the SECOND time I asked for a tropichop with yellow rice and got WHITE instead! I'm gonna go back to the pollo by my house and stop coming here. I also don't like majority of the employees here. They have attitudes, especially the males. So done.
Frequently Asked Questions About Pollo Tropical
What are the opening hours for delivery at Pollo Tropical in Ft. Lauderdale?
Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Ft. Lauderdale?
The Pollo Tropical location is at 12961 W. Sunrise Blvd., Ft. Lauderdale, FL 33323, USA.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American inspired dishes, including their signature 24-hour citrus marinated grilled chicken and mojo roast pork.
Does Pollo Tropical offer online ordering and delivery services?
Yes, you can place orders for delivery or takeout online through their delivery website.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa for payments.
Is Pollo Tropical suitable for families with children?
Yes, Pollo Tropical welcomes families and children; they offer a children's menu and high chairs.
Are there outdoor seating options at Pollo Tropical?
Yes, Pollo Tropical has outdoor seating available for guests.
Does Pollo Tropical have wheelchair accessible facilities?
Yes, Pollo Tropical provides wheelchair accessible entrances, parking, seating, and restrooms.
What nearby fast food options are available close to Pollo Tropical?
Nearby fast food options include Wendy's, which serves burgers and quick meals, offering alternative dining choices near Pollo Tropical.
What local services are near Pollo Tropical that customers might find useful?
Nearby services include Silhouettes Salon Spa for beauty treatments and Sparkling Image Car Wash for auto detailing, useful for customers visiting the area.
What shopping destinations are close to Pollo Tropical?
Customers visiting Pollo Tropical can also explore nearby retail stores like Espi’s Boutique, Urban Country Outfitters, and DXL Destination XL for clothing and accessories.
Brand Certified Facts from Pollo Tropical
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