Subway

4.0
205 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Freeport Subway® Restaurant at 16469 US Hwy 331 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
16469 US Hwy 331 South, Freeport, FL
32439, United States

Hours

Reviews

4.0
205 reviews
5 stars
107
4 stars
40
3 stars
29
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.

Food Quality

While some customers enjoyed their sandwiches, others reported issues with freshness and incorrect orders.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.

Management Issues

Several reviews mentioned poor management practices, including staff training and handling of customer complaints.

Online Ordering

Customers expressed frustration with the online ordering system, citing issues with coupon codes and order accuracy.
  • AB
    Abbie Bigbie
    Nov 2, 2025
    5.0
    The lady and her son that works the evening shift are awesome! Best customer service iv ever experienced, great people, great food, clean environment 10/10 experience! Good job subway.
  • PP
    Peaches
    Oct 7, 2025
    5.0
    I wanted to say thanks for explaining to me about the glove changing and thank you for making me laugh! You made my day, ma'am. I should have gotten your name. The sandwich was great too! It's nice when you're craving something and when you eat it, it hits exactly like how you wanted. I shared that meatball sandwich with my boyfriend and he said it was great too. 😊
  • HH
    Hunter Hill
    Sep 24, 2025
    5.0
    Staff were amazing and very kind! The two women working when my wife and I went in made possibly the best Subway sandwiches we’ve had. Even wrote “his” and “hers” on the sandwich wrap.
  • JS
    Jeffrey Strubhar
    Aug 25, 2025
    1.0
    Didn’t bring my whole order.
  • SC
    Shannon Cromwell
    Aug 10, 2025
    5.0
    I’ve gone to Subway about seven or eight times in the past few months and each time I’m greeted by the sweetest ladies ever. I wish I had caught their names, but they are both awesome and have great attitudes. Oh, and their sandwiches always look like the sandwiches in Subway add!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 16469 US Hwy 331 South, Freeport?

Subway is open daily from 8:00 AM to 9:00 PM.

Does this Subway location offer catering services?

Yes, Subway provides catering services to meet your event needs.