Subway

4.0
207 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Freeport Subway® Restaurant at 16469 US Hwy 331 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
16469 US Hwy 331 South, Freeport, FL
32439, United States

Hours

Reviews

4.0
207 reviews
5 stars
107
4 stars
40
3 stars
29
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees received high praise for their friendliness and service, others were reported as rude or unhelpful.

Food Quality

Many customers enjoyed the sandwiches and found them fresh, but there were complaints about food not being prepared correctly and issues with cleanliness.

Management Issues

Several reviews highlighted problems with management, including staff being untrained or unsupported, leading to poor customer experiences.

Operational Problems

Customers experienced issues with online ordering, store hours, and availability of menu items, which contributed to frustration.
  • MW
    Megan Warren
    Jan 6, 2026
    1.0
    Order was incorrect. Ordered through the website.
  • EI
    Everything for the home, Inc.
    Jan 2, 2026
    5.0
    Always the most kind and genuine staff! Great people running this Subway
  • WS
    Will Smith
    Dec 15, 2025
    1.0
    Got the cops called on for just asking for a phone number to receive a refund for a sandwich that we got double charged for and when we called the number that was provided did not work and when we brought this up to the manager, they told us to get out of the store would not recommend going for food or atmosphere or the people
  • AB
    Abbie Bigbie
    Nov 2, 2025
    5.0
    The lady and her son that works the evening shift are awesome! Best customer service iv ever experienced, great people, great food, clean environment 10/10 experience! Good job subway.
  • PP
    Peaches
    Oct 7, 2025
    5.0
    I wanted to say thanks for explaining to me about the glove changing and thank you for making me laugh! You made my day, ma'am. I should have gotten your name. The sandwich was great too! It's nice when you're craving something and when you eat it, it hits exactly like how you wanted. I shared that meatball sandwich with my boyfriend and he said it was great too. 😊

Frequently Asked Questions About Subway

What are the operating hours of Subway at 16469 US Hwy 331 South, Freeport?

Subway is open daily from 8:00 AM to 9:00 PM.

Does this Subway location offer catering services?

Yes, Subway provides catering services to meet your event needs.