Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,015 reviews
5 stars
387
4 stars
215
3 stars
162
2 stars
76
1 star
175
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, with some stating that their orders were wrong multiple times in a row.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
Several reviews mentioned inconsistent food quality, including cold or old items, while others noted fresh and well-prepared meals.
Speed of Service
Customers frequently commented on slow service, particularly during peak hours, with long wait times reported in both drive-thru and lobby.
Cleanliness
While some customers appreciated the cleanliness of the location, others raised concerns about food handling and overall hygiene.
- GWGarrett WalkerJan 5, 20265.0Nicest customer service experience I’ve ever had. All happy, smiling faces! Not something I usually come to expect at a McDonald’s, but the employees working at 3:15 on Monday January 5th are setting the standard.
- DMDerrick McNeilDec 27, 20255.0Came through right before they closed, my food was hot and fresh and my man Zach had phenomenal customer services skills!!
- SDSally DegenhartOct 31, 20255.0My husband and I love McDonald's ice cream cone and usually go out 6 or 7 days a week back home in Washington. This is the only McDonald's in the area that has ice cream. All the other McDonald's in the area did not.
- JRJAMES RUCKEROct 28, 20253.0It's McDonald's, nothing outstanding or terrible.
- NRNicholas RaderOct 23, 20252.0When I moved to the area I thought this is the best McDonald's. Now that I have lived here 2.5 years it has fallen greatly. I just got a cold hot chocolate. I called to report it to the restaurant. Then I opened my breakfast sandwich and it was wrong as well. The last 3 times I have been my order has been wrong.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 16392 US Highway 331 S, Freeport?
McDonald's is open daily from 4:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 4:00 AM to 11:00 PM.
When can I order delivery from McDonald's in Freeport?
Delivery is available daily from 6:00 AM to 10:00 PM.
What delivery options does this McDonald's location offer?
They offer delivery and curbside pickup services.
Which payment methods are accepted at McDonald's in Freeport?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's for this location?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Does this McDonald's offer free WiFi and mobile ordering?
Yes, McDonald's offers free WiFi and mobile ordering services.
What nearby restaurants can I visit along with McDonald's at Freeport?
Nearby dining options include Dairy Queen Grill and Chill, Waffle House, Jersey Mike's Subs, ZENSHI Handcrafted Sushi, Li'dishi Yogurt Coffee Smoothies, Taco Bell, and Hungry Howie's Pizza.
How can the nearby Ace Hardware of Freeport be useful to customers visiting McDonald's?
Customers can conveniently shop for home improvement and building supplies at Ace Hardware nearby before or after their meal at McDonald's.
Are there any nearby services for banking or money transfer near McDonald's in Freeport?
Yes, Western Union for money transfer and Presto! ATM services are located nearby for customer convenience.