McDonald's

3.6
1009 reviews
Get DirectionsCallWebsite

Business Details

16392 US Highway 331 S, Freeport, FL
32439, United States
(850) 880-6261
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16392 US Highway 331 S, Freeport, FL
32439, United States

Hours

Reviews

3.6
1,009 reviews
5 stars
385
4 stars
214
3 stars
161
2 stars
77
1 star
172

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, with some stating that nearly half of their orders were wrong.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Food Quality

Feedback indicated inconsistent food quality, with some items served cold or improperly prepared, while others praised the freshness of certain meals.

Customer Service

While some reviews highlighted friendly staff, many others noted poor customer service, including rude interactions and lack of attention to customer needs.

Cleanliness

Several customers expressed concerns about cleanliness, particularly regarding food handling and the overall hygiene of the restaurant.
  • SD
    Sally Degenhart
    Oct 31, 2025
    5.0
    My husband and I love McDonald's ice cream cone and usually go out 6 or 7 days a week back home in Washington. This is the only McDonald's in the area that has ice cream. All the other McDonald's in the area did not.
  • JR
    JAMES RUCKER
    Oct 28, 2025
    3.0
    It's McDonald's, nothing outstanding or terrible.
  • NR
    Nicholas Rader
    Oct 23, 2025
    2.0
    When I moved to the area I thought this is the best McDonald's. Now that I have lived here 2.5 years it has fallen greatly. I just got a cold hot chocolate. I called to report it to the restaurant. Then I opened my breakfast sandwich and it was wrong as well. The last 3 times I have been my order has been wrong.
  • NA
    Natalie Almand
    Oct 14, 2025
    3.0
    Had to wait
  • AA
    Angie Hodgson Kelsey (Ang)
    Oct 1, 2025
    1.0
    My fish sandwich it looked like a slider and the bun was hard on the bottom and so tough i could not eat it. The drink must have been sitting there for an hour it was a small and half was watered down with melted ice or the Dr Pepper needed replaced. I had gone through the drive through after 10pm lbut they should not serve old food and drinks just because they are closing.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 16392 US Highway 331 S, Freeport?

McDonald's is open daily from 4:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:00 AM to 11:00 PM.