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Dairy Queen Grill & Chill

3.9
(452 reviews)
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Business Details

16380 US Highway 331 S, Freeport, FL
32439-4100, United States
(850) 880-6011
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
16380 US Highway 331 S, Freeport, FL
32439-4100, United States

Hours

Reviews

3.9
452 reviews
5 stars
208
4 stars
114
3 stars
51
2 stars
26
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Several reviews mentioned cold, poorly prepared food, including items that were not fresh or made to order.

Positive Staff Interactions

Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff.

Cleanliness Concerns

Customers noted that the restaurant was often dirty, with messy tables and unsanitary conditions.

Mixed Food Experiences

While some enjoyed their meals, others found the food lacking in quality or freshness, leading to inconsistent dining experiences.
  • Q9
    Quillia 90
    Feb 19, 2026
    5.0
    Food was good, customer service was good this location is worth the stop.
  • KC
    Kristi Covert
    Dec 19, 2025
    1.0
    My experience was not good,first ,I was next in line to order my food ,the guy at to he register took off to the restroom when it was my turn, next I asked for help from another worker there and was ignored,then finally the one that went to the to rr came back and asked me if anyone helped me I told him no. That i was ignored.and also the fries where not fresh. I was not happy.
  • DF
    David Folsom
    Nov 16, 2025
    1.0
    I used the drive through at 5:30 pm today One vehicle ahead. It was a total of 13 minutes waiting to get to the window. My order was woefully poor. Ordered a simply burger combo. . Without describing the inconsistencies usual to fast food actual, my lettuce was two flakes the size of quarters on a hamburger. I wasn’t sure exactly what I was going to get leaving the order speaker after a disjointed conversation. Three times I asked to hold tomato. Yes. I got one anyway. Tragedy or comedy? I just lived a fast food Seinfeld episode. I don’t know if anyone can be disappointed with drive through fast food, but I am here. Pitiful for $12. Always find something good to say. Lighting was good. Don’t recommend
  • SS
    Sully (Sully205)
    Jul 9, 2018
    5.0
    Best banana milkshake around!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Freeport, FL?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, and chicken strip baskets.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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