Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
16380 US Highway 331 S, Freeport, FL
32439-4100, United States
Hours
Reviews
3.9
448 reviews
5 stars
204
4 stars
114
3 stars
51
2 stars
26
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Several reviews mentioned cold, poorly prepared food, with complaints about freshness and incorrect toppings.
Positive Experiences
Despite the issues, many customers praised the friendly staff and some enjoyed their meals, particularly the ice cream and desserts.
Cleanliness Concerns
Customers noted that the restaurant was often dirty, with messy bathrooms and tables.
- KCKristi CovertDec 19, 20251.0My experience was not good,first ,I was next in line to order my food ,the guy at to he register took off to the restroom when it was my turn, next I asked for help from another worker there and was ignored,then finally the one that went to the to rr came back and asked me if anyone helped me I told him no. That i was ignored.and also the fries where not fresh. I was not happy.
- DFDavid FolsomNov 16, 20251.0I used the drive through at 5:30 pm today One vehicle ahead. It was a total of 13 minutes waiting to get to the window. My order was woefully poor. Ordered a simply burger combo. . Without describing the inconsistencies usual to fast food actual, my lettuce was two flakes the size of quarters on a hamburger. I wasn’t sure exactly what I was going to get leaving the order speaker after a disjointed conversation. Three times I asked to hold tomato. Yes. I got one anyway. Tragedy or comedy? I just lived a fast food Seinfeld episode. I don’t know if anyone can be disappointed with drive through fast food, but I am here. Pitiful for $12. Always find something good to say. Lighting was good. Don’t recommend
- AWApril WrightSep 3, 20251.0I just went through the drive-thru ordered a number the # 11 cheeseburger I get to the window to pay the guy and I find out that he put my cheeseburger in the microwave and I asked him y'all cook your hamburgers in the microwave ?he said no we heat them up that way we do grill them but we heat them up in the microwave, well if you grill them then why are you heating it up in the microwave? So there not made to order.and I won't ever eat there again.and there slushie machine is down
- EKElaine KennedyAug 27, 20255.0Enjoyed my meal from this DQ!
- L0Local 007Aug 1, 20255.0Super fast service! They handed me my order before my change.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Freeport, FL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, and chicken strip baskets.
Does Dairy Queen Grill & Chill in Freeport offer drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the restaurant welcomes families and is good for kids, featuring seating and family-friendly services.
Can I order food online for pickup from Dairy Queen Grill & Chill in Freeport?
Yes, you can place an order online for pickup through their official website link.
Does Dairy Queen Grill & Chill have seating available for dine-in customers?
Yes, there is seating available for customers who wish to dine in.
Are there any nearby dining options if I want to try different meals near Dairy Queen Grill & Chill?
Nearby dining options include Waffle House, Subway, Milli's Grill, and McDonald's, offering a variety of meals from breakfast to fast food.
What nearby places can I visit after enjoying treats at Dairy Queen Grill & Chill?
You might visit nearby spots like Estelle Studio and Gallery for art, or Hair Designs By Sherry for beauty services.
Are there any nearby fuel stations or convenience stores near Dairy Queen Grill & Chill?
Yes, nearby you will find BP America, Shell, Fill-Ups Food Store 3075, Texaco with Techron, and MAPCO for fuel and convenience needs.
Does Dairy Queen Grill & Chill offer any mobile deals or a rewards program?
Yes, they offer mobile deals and a mobile ordering and rewards program accessible via their app.