Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the freshness and taste.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness standards.
Staffing Issues
Several customers noted that the location was often understaffed, leading to slow service and increased wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying certain menu items.
LM
Lenny M
Nov 13, 2025
2.0
Very poor service and food. Only one car ahead of me in the drive through, I still waited about twenty minutes for our food.When I got home with the food, there was vegetables in two of the hamburgers i didn't want vegetables in. There were three pieces of bacon in my 2 patty baconator and the four pack of fries looked like they were sitting there for half the day.
Soggy, and not crunchy at all.
This needs to be fixed
TT
Tina Teurman
Nov 13, 2025
5.0
7 dollar biggie bag ! My new go to!
TT
Tyler Thorpe
Nov 4, 2025
1.0
I pulled through the drive thru at 11:21 PM on November 3rd just got off of work and the lady with the glasses was very rude….. I asked if they backed potatoes and she said were out. when I got the food it all was thrown in the bag and was all served cold. I went back through to see if I could get money back. they automatically closed. I never got a refund or got fresh food…. I will not go back to this Wendy’s. Everyone stay away from this place….. I completely understand that they are tired and want to go home but then you should close and not take any orders…. I Have pictures to show proof but I’m not sure how to add it on a review.
AU
Angie Underhill
Oct 31, 2025
5.0
After a long day of fishing, this was perfect. Quick food that was yummy.
DW
Dean Wood
Oct 17, 2025
5.0
To give me a run of the mill cheap burger, would you look at this piece of art. Cadillac taste on a Chevy budget. Magnificent
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Fort Walton Beach, FL?
The drive-through is open daily from 7:00 AM to midnight.
Does this Wendy's location in Fort Walton Beach serve breakfast?
Yes, this location serves breakfast with various combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Eglin Pkwy N.E.?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com.
Is there a contact number for Wendy's in Fort Walton Beach if I have questions or feedback?
Yes, you can call (850) 243-5048 or reach Customer Care via 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
Are there any nearby restaurants to Wendy's where I can continue dining or visit after my meal?
Yes, nearby dining options include Chick-fil-A, Buffalo's Reef, Mary’s Kitchen, Juno’s Sushi, and Subway.
If I'm visiting Wendy's, what nearby shopping or convenience stores can I check out?
Dollar General, Winn-Dixie, RadioShack, and Wine World are nearby for shopping and convenience needs.
What nearby services are available around Wendy’s Fort Walton Beach location for health or wellness?
Nearby you will find The Joint Chiropractic, Hutchison Chiropractic Center, Restore Therapeutic Massage, and Miracle-Ear for health and wellness services.
Does this Wendy's location offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.