Wendy's

3.5
1280 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
299 Racetrack Road Nw, Fort Walton Beach, FL
32547, United States

Hours

Reviews

3.5
1,280 reviews
5 stars
452
4 stars
279
3 stars
210
2 stars
119
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold items, incorrect orders, and complaints about specific menu items.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being unprofessional and inattentive.

Cleanliness Concerns

Customers noted cleanliness issues in the dining area and food preparation practices, raising concerns about sanitation.

Inconsistent Experience

Overall experiences varied significantly, with some customers having positive interactions while others faced numerous issues.
  • CS
    collin simonds
    Dec 18, 2025
    5.0
    One on racetrack is an awesome group of people working there.
  • VW
    Victor Wilkinson
    Nov 27, 2025
    3.0
    I got a new frosty and the added to much Carmel but still good
  • BP
    Brian Parson
    Nov 14, 2025
    3.0
    I went here today and an employee was using the F word constantly out load and customers in the lobby heard him as the manager smiled like it was funny.Do better Wendys.Mabe you should take lessons from Chick-fil-A!
  • BP
    Brian Parson
    Nov 14, 2025
    3.0
    I was doing Doordash and there was an associate who talking loud using the F word referring to another associate.He used the word loudly over and over as the manager smiled like it was funny.This is one reason Wendy's doesn't have a lot of business do to their unproffesionalism!
  • KB
    Kylie Baker
    Oct 30, 2025
    1.0
    We ordered twice last night on door dash. 1st order we ordered 2 10 pc nuggets and a small burger, received the burger and a fry. Placed a 2nd order for 4 6ct nuggets and received 2 fries. Why stay open late if ur going to refuse to cook what we order and send a passive aggressive response with fries. Horrible. Tried calling the store today with no answer but an answering machine. Whoever manages this location should be aware if it even matters.

Frequently Asked Questions About Wendy's

Is 332 - Racetrack Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the Wendy's at 299 Racetrack Road Nw?

This Wendy's location is open daily from 7:00 AM to 1:00 AM, including the drive-through.