Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold items, incorrect orders, and complaints about specific menu items.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being unprofessional and inattentive.
Cleanliness Concerns
Customers noted cleanliness issues in the dining area and food preparation practices, raising concerns about sanitation.
Inconsistent Experience
Overall experiences varied significantly, with some customers having positive interactions while others faced numerous issues.
CS
collin simonds
Dec 18, 2025
5.0
One on racetrack is an awesome group of people working there.
VW
Victor Wilkinson
Nov 27, 2025
3.0
I got a new frosty and the added to much Carmel but still good
BP
Brian Parson
Nov 14, 2025
3.0
I went here today and an employee was using the F word constantly out load and customers in the lobby heard him as the manager smiled like it was funny.Do better Wendys.Mabe you should take lessons from Chick-fil-A!
BP
Brian Parson
Nov 14, 2025
3.0
I was doing Doordash and there was an associate who talking loud using the F word referring to another associate.He used the word loudly over and over as the manager smiled like it was funny.This is one reason Wendy's doesn't have a lot of business do to their unproffesionalism!
KB
Kylie Baker
Oct 30, 2025
1.0
We ordered twice last night on door dash. 1st order we ordered 2 10 pc nuggets and a small burger, received the burger and a fry. Placed a 2nd order for 4 6ct nuggets and received 2 fries. Why stay open late if ur going to refuse to cook what we order and send a passive aggressive response with fries. Horrible. Tried calling the store today with no answer but an answering machine. Whoever manages this location should be aware if it even matters.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the Wendy's at 299 Racetrack Road Nw?
This Wendy's location is open daily from 7:00 AM to 1:00 AM, including the drive-through.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available. You can order through the Wendy's app or at https://order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit sandwiches, coffee, and sides.
What payment methods does this Wendy's accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location?
You can call them directly at (850) 864-3860 or reach customer care via their contact page or by calling 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu prices and details can be viewed on https://order.wendys.com or the Wendy's mobile app after selecting this location.
Are there any nearby restaurants where I can also grab a meal?
Nearby restaurants include Subway and Burger King, both offering fast food options if you're exploring dining choices in the area.
What other types of shops or services are close to this Wendy's?
Close by are Emerald City (a flowers and gifts shop), Smoke Shop Vape Shop Emerald City Vs, and Surterra Wellness, a cannabis clinic and naturopathic store, providing diverse shopping and wellness options.
Are there convenient options nearby to get cash or automotive services?
Yes, you can find LibertyX and Bitcoin Depot ATMs nearby for cash, as well as several automotive repair services like Neese Automotive and Diesel and Pete's Paint and Restoration.
Does this Wendy's offer any special features or amenities for customers?
Customers can dine in, use the drive-thru, order delivery and takeout. The attire is casual, and they accept multiple payment options including major credit cards.