Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,275 reviews
5 stars
449
4 stars
279
3 stars
208
2 stars
119
1 star
220
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying their meals while others received cold or poorly prepared items.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Staff Friendliness
Some employees, particularly Rayquan and Cheryl, received praise for their friendly and helpful service, creating positive experiences for customers.
Cleanliness Concerns
Several customers noted cleanliness issues in the restaurant, including unsanitary conditions and poorly maintained areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a need for better attention to detail.
- BPBrian ParsonNov 14, 20253.0I went here today and an employee was using the F word constantly out load and customers in the lobby heard him as the manager smiled like it was funny.Do better Wendys.Mabe you should take lessons from Chick-fil-A!
- BPBrian ParsonNov 14, 20253.0I was doing Doordash and there was an associate who talking loud using the F word referring to another associate.He used the word loudly over and over as the manager smiled like it was funny.This is one reason Wendy's doesn't have a lot of business do to their unproffesionalism!
- JWJoel WallsNov 4, 20251.0It was late night but even so that's no reason to jip me on my fries, nuggets, and drink
- KBKylie BakerOct 30, 20251.0We ordered twice last night on door dash. 1st order we ordered 2 10 pc nuggets and a small burger, received the burger and a fry. Placed a 2nd order for 4 6ct nuggets and received 2 fries. Why stay open late if ur going to refuse to cook what we order and send a passive aggressive response with fries. Horrible. Tried calling the store today with no answer but an answering machine. Whoever manages this location should be aware if it even matters.
- CDCheryl DalenOct 29, 20252.0So I sat at the drive thru speaker for 2 full minutes and finally I said hello to get service. Could hear cackling laughter in the background. Placed my order and pulled around. Through the window I see 4 people trying to make coffee while 2 others are chasing each other and was the source of the laughter. Took 7 minutes to get a sandwich and coffee.
Frequently Asked Questions About Wendy's
Is 332 - Racetrack Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Walton Beach, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Walton Beach, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (850) 864-3860.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 332 - Racetrack Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Walton Beach, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the Wendy's at 299 Racetrack Road Nw?
This Wendy's location is open daily from 7:00 AM to 1:00 AM, including the drive-through.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available. You can order through the Wendy's app or at https://order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit sandwiches, coffee, and sides.
What payment methods does this Wendy's accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location?
You can call them directly at (850) 864-3860 or reach customer care via their contact page or by calling 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu prices and details can be viewed on https://order.wendys.com or the Wendy's mobile app after selecting this location.
Are there any nearby restaurants where I can also grab a meal?
Nearby restaurants include Subway and Burger King, both offering fast food options if you're exploring dining choices in the area.
What other types of shops or services are close to this Wendy's?
Close by are Emerald City (a flowers and gifts shop), Smoke Shop Vape Shop Emerald City Vs, and Surterra Wellness, a cannabis clinic and naturopathic store, providing diverse shopping and wellness options.
Are there convenient options nearby to get cash or automotive services?
Yes, you can find LibertyX and Bitcoin Depot ATMs nearby for cash, as well as several automotive repair services like Neese Automotive and Diesel and Pete's Paint and Restoration.
Does this Wendy's offer any special features or amenities for customers?
Customers can dine in, use the drive-thru, order delivery and takeout. The attire is casual, and they accept multiple payment options including major credit cards.