Taco Bell

3.2
1238 reviews

Business Details

(850) 864-1118

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 945 North Beal Pkwy in Fort Walton Beach. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
945 North Beal Pkwy, Fort Walton Beach, FL
32547, United States

Hours

Reviews

3.2
1,238 reviews
5 stars
408
4 stars
204
3 stars
173
2 stars
87
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported receiving cold, old, or incorrectly prepared food, leading to dissatisfaction.

Management Issues

Many reviews pointed to poor management and staffing problems, including understaffing and lack of accountability.

Cleanliness

Some customers noted unsanitary conditions in the restaurant, contributing to a negative dining experience.

Inconsistent Experience

While a few customers praised specific employees for good service, the overall experience at this location was described as consistently disappointing.
  • DD
    Diane Michelle Heiges (Mom- Diane)
    Feb 3, 2026
    1.0
    I’ve been standing here for over an hour waiting on two burritos in an and three crunchy taco supreme’s they’re waiting over an hour
  • KN
    Kay Noel
    Jan 25, 2026
    1.0
    If I could leave 0 stars I would. When I entered the store, I was NEVER greeted or acknowledged by no employee. Not a “hello “, “welcome”, “I’ll be right with you” or anything like that. As this is the closest to my home I’ve had countless issues here. I kept giving them a try, well today was my LAST time. Staff isn’t pleasant, white male manager is rude and refuses to help, pushed EVERYTHING back on the app. The app doesn’t make food, why are humans not taking any responsibility. He didn't even apologize for my food sitting and getting cold. He wouldn’t even hand it to me and it was right behind it. Then another employee tossed it on the counter like trash. Since I ordered on the app, they took NO accountability and gave me cold food and a drink I didn’t purchase. The worst Taco Bell I’ve EVER been too. I didn’t want anything extra or free, just exactly what I paid for or a refund. A simple fix turned into a very complicated 30 minutes event for 1 5 layer burrito and a premade freeze. Took 30 minutes. This is unacceptable. Taco Bell needs to close this location or come in and retrain on how to be courteous and pay attention to the details especially when you pay extra for things like extra meat. NEVER AGAIN! BEWARE, over the years they have consistently messed up mine and others orders.
  • FB
    Felicia Bernard
    Jan 18, 2026
    4.0
    Good service
  • HM
    Hawk Man
    Jan 7, 2026
    2.0
    Was in the area for a doctor's appointment. Won't eat there again. Got soft tacos and the meat was on one side, everything else was on the other side.
  • MH
    Misty Hornbaker
    Jan 2, 2026
    5.0
    The store was out of ice machine was down.And I was taking care of and calmed, dirty and convenience manager "Pop" was very helpful and we will be back!

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