Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 65 Eglin Parkway NE in Fort Walton Beach. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and substitutions without notification.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.
Technology Issues
The implementation of an AI ordering system received negative feedback for being ineffective and frustrating for customers.
Staffing Problems
Several reviews pointed to understaffing and management issues, leading to long wait times and poor service.
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Nat
5 days ago
1.0
Self ordering ruins the experience 💯
EG
erm gunk
6 days ago
1.0
they threw our luxe boxes in a bay and everything spilled everywhere. Also missing some items.
MM
MVP
Dec 31, 2025
1.0
Ai voice ordering. Will never come here again
MZ
Michael Zell
Dec 5, 2025
1.0
Very horrible customer service period! Every time I order something from there the employees stand around and don’t acknowledge you while you’re standing there waiting on your food. I recently went in there and I ordered my food online through the app, and when I arrived to the store I was waiting for a good 10 minutes before I was even acknowledged. My bag of food was just sitting there the whole time. It seems like every time I order there I’m always waiting. I even picked up a door dash order from there recently and had to wait a while for the order. Their customer service is terrible!
SD
Sara D'Alessandroo
Dec 3, 2025
2.0
Every time I come here it’s something. This time I ordered the “mexi melt” the way they TOLD me to since it’s not on menu and I got a pile of cheese. I guess I’ll come back oh wait I can’t my lunch is over. Thanks for nothing!