Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,047 reviews
5 stars
571
4 stars
378
3 stars
351
2 stars
204
1 star
543
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Many customers reported receiving cold or poorly prepared food, with several mentioning stale or burnt items.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Speed of Service
Customers consistently experienced long wait times for their orders, often exceeding acceptable fast food standards.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and trash in the dining area.
- ASAaron Sago2 days ago1.0Should have read the reviews before I stopped by. By far the worst mcdonald's , i've ever been to in every possible way.
- ADAnthony DePaoloNov 15, 20253.0It's your basic McDonald's. Not as up to date as others in this area. Service is about normal to a little faster then slow. Wifi is scetchy.
- DODebbie OttwellNov 11, 20251.0Ordered 2 items, both were wrong. Waited at least 3 minutes before order was taken & they weren't busy. Girl at pick up window was not at all friendly.
- SDSara D'AlessandrooNov 5, 20251.0Every single time I come here it’s something. Oh you ordered a large coke? Well we have only HI C today! I said I don’t want that sorry. No offer to refund me. I just left without a refund, nothing matters!! Then they’re screaming my order number and getting rude with me because I don’t know what my order number is because every single time I’ve come here the receipt printer is out of paper so I don’t have a piece of paper with my order number on it. Oh and if you decide to do curbside good luck. 15 mins later maybe your food will show up. Do you want ice coffee? Good luck! You’ll get white sugar milk water!
- MBMelinda BanksOct 26, 20251.0Ordered off the app this is what I received.. the manager yelled at me. Walked away from the counter never said another word to me… the entire staff proceeded to to walk around the back talking trash about me and my child. When I asked for a higher managers phone number the manager walked away from me again and ignored me
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours at 31 Eglin Parkway NE, Fort Walton Beach?
McDonald's is open from 5:00 AM to 11:00 PM every day of the week at this location.
During what hours is the drive-through service available at McDonald's on 31 Eglin Parkway NE?
The drive-through is open daily from 5:00 AM to 11:00 PM.
Can I order delivery from McDonald's at this Fort Walton Beach location, and when is delivery available?
Yes, delivery is available from 5:30 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.
What types of pickup and delivery service options does McDonald's offer here?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's App from the Apple App Store or Google Play Store via these links: https://apps.apple.com/us/app/mcdonalds/id922103212 and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment methods are accepted at McDonald's on 31 Eglin Parkway NE?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this McDonald's location?
Yes, this McDonald's location has a drive-through service available.
What nearby dining options are available besides McDonald's at 31 Eglin Parkway NE?
Nearby dining options include Tijuana Flats, offering Mexican and Tex-Mex cuisine, which could be a great alternative for customers looking for different flavors.
Are there banking services near McDonald's at 31 Eglin Parkway NE?
Yes, FNBT Bank is located nearby, which could be convenient for customers needing banking services before or after their meal.
What pet services can I find near the McDonald's on 31 Eglin Parkway NE?
Nearby pet services include Primo Dog Bed and Biscuits for grooming and boarding, and Veterinary Surgery Service for veterinary care.