McDonald's

3.3
1923 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1083 Beal Pkwy N, Fort Walton Beach, FL
32547, United States

Hours

Reviews

3.3
1,923 reviews
5 stars
593
4 stars
377
3 stars
336
2 stars
209
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding 30 minutes.

Food Quality

Many reviews mentioned issues with food being cold, undercooked, or incorrect, leading to dissatisfaction.

Staff Attitude

Customer service experiences varied, with some praising individual staff members while others reported rudeness and lack of attention.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.

Order Accuracy

Numerous complaints were made about incomplete or incorrect orders, contributing to frustration among customers.
  • PW
    Phillip Wlotzko
    Dec 25, 2025
    1.0
    I ordered a big Mac bundle which comes with 2 medium fries two Big Macs and the 20 piece nugget, when I made the order I made sure I put no salt fries, they were in fact salted and cold. Almost inedible. Both Big Macs were cold as if they just came out of a refrigerator. And I was missing my 20-piece nugget. This restaurant should be ashamed. I waited almost an hour to even get my food to begin with. When I tried to call the store, the call wouldn't even go through. I don't know who the hell thought it would be a good idea to violate FDA food code. I checked the temperature of the Patty and it was in the danger zone. What a sad sorry excuse for a restaurant
  • KL
    Kathy Lee
    Dec 18, 2025
    2.0
    Did drive thru, fries weren't fully cooked and hamburger tasted old. Usually have a better experience but not this time.
  • VC
    Vienna Chavez
    Dec 18, 2025
    2.0
    They gave me a severely undercooked patty. I tried to call this location to tell them, but their phone is disconnected.
  • MM
    METAL MotR
    Dec 12, 2025
    5.0
    They only had 2 people working on Thanksgiving day and they were busy. But the 2 who were working were doing their best to make sure everyone was taken care of and got their food. I commend them on a job well done under trying circumstances.
  • AH
    Arianna Hotaling
    Dec 4, 2025
    1.0
    Waited MORE THAN 36 minutes for an online order that I never received. After the 35 minute mark I walked out. I placed a Mobile “pick up at counter order”, there were about 6 other customers waiting when I walked in. There were maybe 8-9 cars in the drive though and 3-4 in curbside pick up. In the 36 minutes I waited or my order 3-4 of ALL these customers combined received their orders. This location is averaging 1 customer about every 10-11 minutes. I have waited LESS TIME for hibachi. NO ONE in this restaurant had the slightest sense of urgency. Besides workers waddling around, smoking outside, and cooking up 5 cent beef patties like they’re made of egg shells, I don’t really understand what this place is selling. Appalling service. Spent $20 for food I didn’t receive after 35+ minutes. Have yet to receive a call back or refund.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1083 Beal Pkwy N, Fort Walton Beach?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:30 AM to 10:30 PM, except on Fridays and Saturdays when it is available until 11:30 PM.