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Dunkin'

3.0
(931 reviews)

Business Details

(850) 586-7229
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Walton Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
516 Mary Esther Cut Off NW, Fort Walton Beach, FL
32548, United States

Hours

Reviews

3.0
931 reviews
5 stars
304
4 stars
132
3 stars
75
2 stars
85
1 star
335

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and inattentive.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a significant issue with order accuracy.

Food Quality

Customers expressed dissatisfaction with the quality of food, particularly donuts and breakfast items, citing them as stale or poorly prepared.

Speed of Service

Many reviews mention long wait times, both in-store and at the drive-thru, suggesting inefficiencies in service.

Staff Attitude

There are reports of unfriendly staff and poor management, contributing to a negative customer experience.
  • HM
    Hailey Music
    6 days ago
    1.0
    Every time we go to this location we never get our right order. My husband went this morning and ordered 2 large iced caramel coffees and a half dozen regular donuts with chocolate glaze and sprinkles and we got 2 hot coffees and a half dozen Boston creams. Not trying to complain but it’s always been a problem with this specific location.
  • DJ
    David Julian
    Feb 23, 2026
    5.0
    Staff is always super friendly and with quick service!
  • HH
    Halyna
    Jan 17, 2026
    5.0
    We stopped by today to get 2 dosing of donuts and the young lady that worked today was so sweet and helpful. The gentleman that worked with her (both drive thru) were very nice and polite.
  • BW
    Brenden Wwbstwe
    Nov 18, 2025
    5.0
    Great service and friendly staff. They are all great people/employees but Lizz is my favorite, she is amazing and should get a raise.
  • CC
    Christina Creech
    Nov 17, 2025
    1.0
    My husband and I ordered two singuature lattes. I got the white chocolate amd he got the brown shaken espresso. My drink was alright, they didn't fill his all the way up to the top of the cup and they put oat milk in it when he didn't ask for it. Barista 101 is filling the cup all the way to the top.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fort Walton Beach, FL?

Dunkin' is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, it offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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