Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Ft. Walton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.7
685 reviews
5 stars
206
4 stars
57
3 stars
50
2 stars
68
1 star
304
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers reported rude interactions while others praised helpful employees.
Food Quality
Inconsistent food quality noted, with reports of cold food, stale chips, and undercooked rice.
Cleanliness
Multiple complaints about the cleanliness of the restaurant, with reports of dirty tables and floors.
Order Accuracy
Frequent issues with order accuracy, especially with online and pick-up orders, leading to customer frustration.
Wait Times
Long wait times reported for both in-store and pick-up orders, contributing to negative experiences.
SK
Samantha Keasling
3 days ago
5.0
Most sweet and beautiful Staff. Makes My bowl perfect every time. I love them so much.
JF
Jenny Fox
Feb 13, 2026
1.0
they barely give you any food
JR
Jonathan Ruiz
Feb 11, 2026
5.0
Aye man idk who made my burrito, but whoever did, did an immaculate job. I don’t even use the word immaculate that’s how good it was. The chef who seasoned that chicken put his whole hoochie lip on that chicken. 2/11/26 who ever seasoned the chicken, don’t take him/her off that role.
CP
Charmain Perdue
Feb 5, 2026
5.0
Great staff very friendly and deserve a raise clean store....
FYI get that a/c fixed your staff and customer's are 🔥 up...
GM
Greg Mitchell
Jan 31, 2026
1.0
I have never went to a Chipotle and had hot sizzling meat. The commercials always say that the food is never frozen and the meat is hot sizzling. I have never experienced that before The food is always lukewarm at best.