Chipotle Mexican Grill

2.7
662 reviews
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Business Details

227 Carol Ave NW, Fort Walton Beach, FL
32548, United States
(850) 855-4675
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Ft. Walton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
227 Carol Ave NW, Fort Walton Beach, FL
32548, United States

Hours

Reviews

2.7
662 reviews
5 stars
195
4 stars
54
3 stars
50
2 stars
68
1 star
295

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty conditions in the restaurant, including unclean tables and food spills.

Service Quality

Feedback indicates inconsistent service, with some staff being friendly while others were rude or unhelpful.

Food Quality

Many reviews mentioned issues with food quality, including undercooked rice, stale chips, and small portions.

Order Accuracy

Numerous customers experienced problems with incorrect orders, especially with online and pickup orders.

Management Issues

Several reviews pointed to poor management and lack of training among staff, leading to a negative dining experience.
  • CB
    chastity burton
    Nov 11, 2025
    5.0
    Had never eaten here before, at any Chipotle. I had no idea what I was missing out on! Food was a little cool time we got home, a quick pop in the microwave and holy cow it was delicious. The chimichuri sauce is divine!
  • NC
    Nicholas Coffey
    Nov 8, 2025
    5.0
    The employees at this location are always nice and welcoming, and it’s quite clean too. Jerry the general manager is also a very sweet and kind man. ❤️
  • PH
    Parker Heideman
    Oct 26, 2025
    4.0
    Idk what people are talking about. Actually a friendly staff and great service.
  • WP
    William & Elise Petersen
    Oct 21, 2025
    1.0
    Just really disappointed. We usually go to the Chipotle in Navarre but were in FWB. The Carne Asada was as tough as shoe leather and even though they gave me the double portion I paid for, they skimped on all the other toppings for the smallest bowl I've ever seen.Never had these issues with the Navarre Chipotle. Not impressed and won't be returning.
  • MP
    Melissa Parsons
    Oct 4, 2025
    3.0
    It's Chipotle if you like it you do. But walking into an empty restaurant that is a mess. If you don't clean where your customers are what does the back look like. It is hard going out no one training their staff on what right looks like.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Ft. Walton Beach serve?

Chipotle Mexican Grill in Ft. Walton Beach serves fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Ft. Walton Beach?

The Chipotle Mexican Grill is located at 227 Carol Ave NW, Fort Walton Beach, FL 32548, USA.