Business Details
About
Mexican Restaurant
Chipotle Ft. Walton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
672 reviews
5 stars
200
4 stars
55
3 stars
50
2 stars
68
1 star
299
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues like cold food, stale chips, and undercooked rice.
Service Issues
Many reviews highlighted poor customer service, including rude staff and long wait times for orders.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and food spills.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, particularly with online orders.
Staff Friendliness
While some reviews praised friendly staff, many others reported negative interactions with employees.
- ATAshleigh TedderDec 19, 20255.0Chipotle never disappoints. The ingredients are always fresh, the portions are generous, and everything tastes made-to-order. The staff is usually friendly and efficient, even when it’s busy, and the food comes out fast. Consistent quality and great flavor keep me coming back.
- YPYo PeopleDec 16, 20255.0This isn’t written after once being there. I’ve been there at least 50 times to exact location. The bad reviews I see are probably from one off, occasions where a customer gets very heated and decides to write a comment cause usually when someone does review most of the times it’s not a good review if you’re gonna put in the time to put a review. Every single staff member that works at this place I’ve been treated by a wonderfully with excellent service. The staff is really great can’t complain at all. They should get a raise. Overall though it a great place with great people working there.
- PHPatrick HarringtonDec 15, 20251.0Ordered my food to be ready at 11:10 today. I waited over 20 minutes in line for my food. I can understand a few minutes minutes but over 20+ minutes is ridiculous.
- JAJoshua AfagloDec 10, 20255.0John, Britney and Sai were AMAZING, good food, good humor and amazing customer service, loved the chips. Definitely gonna be a regular here.
- JPJhoskar ParraDec 7, 20251.0I waited more than 20 minutes for my food, even though it was already ready to be handed out. The employees kept walking past it as if it didn’t exist, without saying anything or checking with me. After all that time, someone finally just handed it to me without even asking. They really need to improve their organization and customer service because the experience was frustrating and inefficient.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ft. Walton Beach serve?
Chipotle Mexican Grill in Ft. Walton Beach serves fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Ft. Walton Beach?
The Chipotle Mexican Grill is located at 227 Carol Ave NW, Fort Walton Beach, FL 32548, USA.
What are the opening hours for Chipotle Mexican Grill in Ft. Walton Beach?
Chipotle Mexican Grill in Ft. Walton Beach is open daily from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle Ft. Walton?
You can order online through Chipotle's official website at https://order.chipotle.com/ or use their mobile app available on the Apple App Store.
Does Chipotle Ft. Walton Beach have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Is the Chipotle Mexican Grill in Ft. Walton Beach LGBTQ+ friendly?
Yes, the Chipotle location in Ft. Walton Beach welcomes LGBTQ+ customers.
What are some nearby restaurants customers can visit before or after dining at Chipotle?
Nearby restaurants include Golden Corral Buffet & Grill, Chili's Grill & Bar, Tropical Smoothie Cafe, Wild Ginger Hibachi, and Buffalo Wings & Rings, providing diverse dining options.
Are there nearby facilities for customers needing shipping or delivery services near Chipotle Ft. Walton?
Yes, customers can find a UPS Access Point location nearby for shipping and courier services.
What other retail shops are located near Chipotle Mexican Grill in Ft. Walton Beach?
Nearby retail shops include Michaels Stores, Bath & Body Works, Your CBD Store, and Hibbett Sports which offer crafts, beauty supplies, CBD products, and sporting goods respectively.
How can customers contact Chipotle Ft. Walton Beach for inquiries or feedback?
Customers can contact Chipotle Ft. Walton Beach by phone at +1 850-855-4675 or email at FL.3858.FTWalton@chipotle.com.