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Brand Certified

Chipotle Mexican Grill

2.7
(685 reviews)

About

Mexican Restaurant
Chipotle Ft. Walton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
227 Carol Ave NW, Fort Walton Beach, FL
32548, United States

Hours

Reviews

2.7
685 reviews
5 stars
206
4 stars
57
3 stars
50
2 stars
68
1 star
304

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported rude interactions while others praised helpful employees.

Food Quality

Inconsistent food quality noted, with reports of cold food, stale chips, and undercooked rice.

Cleanliness

Multiple complaints about the cleanliness of the restaurant, with reports of dirty tables and floors.

Order Accuracy

Frequent issues with order accuracy, especially with online and pick-up orders, leading to customer frustration.

Wait Times

Long wait times reported for both in-store and pick-up orders, contributing to negative experiences.
  • SK
    Samantha Keasling
    3 days ago
    5.0
    Most sweet and beautiful Staff. Makes My bowl perfect every time. I love them so much.
  • JF
    Jenny Fox
    Feb 13, 2026
    1.0
    they barely give you any food
  • JR
    Jonathan Ruiz
    Feb 11, 2026
    5.0
    Aye man idk who made my burrito, but whoever did, did an immaculate job. I don’t even use the word immaculate that’s how good it was. The chef who seasoned that chicken put his whole hoochie lip on that chicken. 2/11/26 who ever seasoned the chicken, don’t take him/her off that role.
  • CP
    Charmain Perdue
    Feb 5, 2026
    5.0
    Great staff very friendly and deserve a raise clean store.... FYI get that a/c fixed your staff and customer's are 🔥 up...
  • GM
    Greg Mitchell
    Jan 31, 2026
    1.0
    I have never went to a Chipotle and had hot sizzling meat. The commercials always say that the food is never frozen and the meat is hot sizzling. I have never experienced that before The food is always lukewarm at best.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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