Arby's

4.1
1184 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
236 Eglin Pkwy Ne, Fort Walton Beach, FL
32547, United States

Hours

Reviews

4.1
1,184 reviews
5 stars
581
4 stars
304
3 stars
170
2 stars
51
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being friendly and helpful while others were reported as rude and unprofessional.

Food Quality

Inconsistent food quality; some customers praised the freshness and taste, while others reported cold or poorly prepared items.

Cleanliness

Concerns about cleanliness in the dining area and food preparation, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Service speed varied, with some customers experiencing quick service while others faced long wait times.
  • RD
    Randolph Destin
    3 days ago
    5.0
    I just had the best French dip since I've been ordering them in the 80s. I got there at 935 right after the doors were unlocked. Staff was eager to please. Very nice. Order was completed very quickly. The sandwich was thick and hot! The gravy dip was delicious and hot. Curly fries were freshly cooked and hot. It won't get any better than this visit. The manager was great. I witnessed him dealing with a possible new hire as well as giving advice behind the counter. This is a great Arby's. Very clean. Well done! 1/9/26 930 am
  • YY
    Yuliya
    Dec 26, 2025
    4.0
    The service here was great—the staff was fast and very friendly, which made the visit pleasant. However, the dining area definitely needs some attention. The floors were quite sticky, and there were noticeable stains on the walls. As for the food, it was okay; the curly fries were the highlight! It’s a decent spot for a quick bite, but I hope they improve the cleanliness soon.
  • MZ
    Michael Zell
    Dec 5, 2025
    1.0
    My buddy and I pulled up to the drive thru at around 11:30 pm and the lady who was the shift manager was extremely rude rushing us while we were looking at the menu. When we pulled up to the window, she was very rude and had a smart mouth. Her behavior was totally inappropriate, very disrespectful, and very unprofessional. I’ve never experienced any customer service that horrible. And then the order was completely wrong and made very sloppy. I think the company should teach her better leadership skills or she shouldn’t be working there at all. My experience was horrible.
  • KM
    Kayla McKain
    Dec 3, 2025
    5.0
    DT was so sweet. She made sure my food was fresh ! Thank you!
  • TM
    Tim Morrison
    Nov 22, 2025
    5.0
    It has always been a good experience.