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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely poor service, including long wait times, rude staff, and unprofessional behavior.
Food Quality
Customers frequently reported issues with food quality, including cold or improperly prepared items, and missing components in orders.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to an overall negative experience.
Atmosphere
The atmosphere was often described as unwelcoming, with staff appearing disinterested and a lack of customer engagement.
LM
lisett martinez
4 days ago
1.0
The worst service I’ve ever experienced. I waited 45 minutes in curbside pickup. I went inside twice to ask about my order, and both times I was told to keep waiting. I had to ask to speak with the manager, and only after discussing the situation was I informed that the drink I ordered was not available. It was a complete waste of time and money. Very disappointing.
MJ
Michael Jones
Feb 26, 2026
1.0
This place is an absolute joke. Slow as hell. All the workers standing around talking to each other not paying attention to the customer. When they finally acknowledge you they are rude
SS
Steve
Feb 21, 2026
1.0
Second time I got food from here and once again disappointed. Both times the served cold food, fry’s and nuggets tease stale and Burger had no flavor. Ice machine broke and soda watered down. I drive truck OTR so it’s not like I can just turn around and bring the food back
RB
Robert Brannen
Feb 15, 2026
1.0
If you're in a rush, do not bother coming here.
I placed my order at 4:42.For a sausage, egg and cheese, mcgriddle coffee, and a hash brown.
I got my food at 508am.
26 minute, wait with nobody else in line.
Was real close to asking for a refund and leaving
DG
Dawn Gilliland
Feb 11, 2026
1.0
I have lived behind this restaurant for 2 mo. @ At home Inn. They have a light in the parking lot that shines in my window day and night. This light is constantly flashing worse than a strobe light. Do they do anything about it NO! AFFTER REPEATED attempts by informing them its still flashes. It's my understanding that several people have complained to McDonald's in regards to this light YET IN 2 MO NOTHING HAS BEEN DONE..
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