McDonald's

Reviews

• CB

  Caila Banks

  2 days ago
  2.0
  I went to this McDonald’s and had a very bad experience. The cashier, and whatever else her job is was extremely rude to me and my sister. When my card didn’t work at the kiosk, she asked if I didn’t know how to use a card and rolled her eyes when we asked simple questions. She moved very slowly and clearly cannot handle working the front counter. When I received my food, everything was thrown into the bottom of the bag, there was no straw, and she basically tossed the bag onto the counter with no care at all. The whole interaction was unprofessional, sloppy, and unclassy. Horrible customer service for someone working the cashier position. I expect much better treatment as a paying customer.
• CC

  Carolyn Cornett

  4 days ago
  2.0
  Went through the drive through my frepee cup was broken split down the side made a mess all over my car
• YR

  Yariela Rodriguez

  Jan 4, 2026
  1.0
  I placed my order through the drive-thru and was instructed at the pickup window to park near the rail to wait for the remainder of my food. When my order was finally delivered, I immediately noticed that my hamburger was missing and that one of my large fries was only half full. I promptly drove back around the drive-thru and re-entered the line to report the issue. I advised the employee that my hamburger was missing and that the fries were only half full. The employee took my bag and returned, stating that the manager approved replacing the hamburger but refused to replace the fries. I explained that I had just received the order moments earlier and had immediately returned—there was no opportunity for the fries to have been eaten. At that point, the employee closed the drive-thru window on me while I was still speaking. Shortly afterward, the manager came to the window and addressed me in a dismissive and confrontational manner. When I showed her the half-filled fries, she said they would not have been served that way and asked what I wanted her to do. I calmly stated that I was simply asking for the remaining portion of the fries I had paid for. The interaction was unnecessarily argumentative and unprofessional. The manager ultimately agreed to provide another large fry; however, when it was given to me, the fries were cold and overcooked, further compounding the issue. This entire experience was frustrating and disappointing. The manner in which the situation was handled—particularly the attitude and conduct of the manager—fell well below acceptable customer service standards. I have been a frequent customer, but this incident has seriously impacted my willingness to return to this location.
• JR

  Jason Reading

  Dec 28, 2025
  1.0
  Had to repeat every piece of my order about three times because they had the pit radio cranked so high I could hear it through the intercom
• UD

  Upset Droid

  Dec 20, 2025
  1.0
  Drive thru and store closed before 1am. Bet the franchisee owner appreciates their nighttime managerial staff. Edited/Updated review... Filled out the form the AI McDonald's bot is replying to every one star with. After reading through the reviews.... Seems to be a trend 📉... Store rarely operates properly after 9pm.

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