Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
There were mixed reviews on food quality, with some customers praising the sandwiches while others complained about freshness and preparation.
Cleanliness Concerns
Several reviews highlighted concerns about food safety and cleanliness, including improper food handling practices by staff.
Pricing Complaints
Many customers expressed dissatisfaction with high prices relative to the quality and quantity of food received.
AV
Ashley vagara
1 day ago
2.0
Overall experience was low very rude manager Cassie was disrespectful to employees and to customers on phone. Environment was messy food on the tables. Food on the floor in the back. No one washing hands after making sandwiches.
HK
Holly kay
Jan 18, 2026
1.0
walked into the store nobody’s even to be found in the store. All I hear is the employees in the back having a conversation as I wait to take an order I just finally left after five minutes of listening to their conversation.
JW
Joseph Wellinger
Dec 27, 2025
1.0
Just got a sandwich spoiled lettuce very bad . Also looks like day old food and very very wet I have pictures unpon request, worse sandwich I ever got from a jimmy john restaurant
SM
Stephanie Mulholland
Dec 9, 2025
1.0
While ai waiting in store for my online order to be prepared I witnessed a team member come in & start making sandwiches without washing his hands prior (he was wearing glove) but that’s beside the point. Also I watched a women who I believe was the manager accidentally knock the oven tray on the floor that’s used to toast sandwiches & placed it back on the oven to be used without washing it after it was on the floor. After that she started prepping raw dough to make the bread without washing her hands & not wearing any gloves. All the staff is very nice but clearly they are failing on food safety & need training ASAP. After witnessing these few things it’s enough for me to not order here again unfortunately.
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