The Gordillos Melting Rolls is an ice cream shop that aims to be your new go-to spot for desserts in Fort Myers, FL. We are dedicated and committed to providing a comfortable environment to continue to be the best destination for excellent and tasty offerings for any occasion. The Gordillos Melting Rolls treats every customer like family. Not only do we provide a warm and inviting atmosphere that’s perfect for relaxing, but our variety of ice cream selections surely leaves you satisfied! We serve rolled ice cream, milkshakes, hot chocolate, and more. Our ice cream shop is the perfect place to enjoy a fantastic selection of coffee and desserts, sporting a simple and welcoming vibe to complement your experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.