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Wingstop

3.3
(26 reviews)

Business Details

(239) 846-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Fort Myers. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
18911 S Tamiami Trail Suite 6, Fort Myers, FL
33908, United States

Hours

Reviews

3.3
26 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
3
1 star
8
  • JG
    Justin Gunger
    1 day ago
    1.0
    DO NOT order from this place. This is the second time we’ve ordered and they sent out boneless wings when asked for all legs. Can’t call because the number to the store doesn’t work. Really was excited about moving next to restaurant but this is getting ridiculous now. After Not being able to get ahold of anyone I drive to the store where the inform me they can’t do anything because it was through door dash. Well guess what door dash delivered the food. You guys wing stop made the wrong thing. And instead of making it right like most restaurants do they just continue to say there’s nothing they can do? How about make the order right and fix it bad enough I drove all the way up there to get the run around. How about finding people that care about their jobs and owners that step up when stuff’s wrong. Hopefully owner sees this and makes it right bc the people Worming in the store are a joke, Rude, have attitude and don’t even try working with you. A buisness is only as good as its employees.
  • AM
    Amadeo Martinez
    Feb 10, 2026
    5.0
    Melanie was friendly and helpful. Love the Louisiana dry rub wings.
  • CS
    Cameron Smith
    Jan 25, 2026
    1.0
    Asked for all flats and got 80% drums. And to no one’s surprise can’t contact anyone to fix as the number listed is inactive. Seems this place needs legal action to get their act straight and we have had multiple problems here. Final chance for them and we are done. Additionally went to the location to show them and the response I got was there is a wing shortage. Also they weren’t able to refund my money while the manage hid in the back making the associate deal with the issue for no resolution. Currently waiting for a call and some kind of refund, but currently out 25 dollars with no resolution is sight. Responding to wing stop comment. I already did this and still have yet to hear from anyone as well as the store telling me someone would call today to refund me. This process is holistically flawed and at the expense of the customer to be persistent to get what is owed to them. Typical corporate greed on display here.
  • RM
    Requesting Mayday
    Jan 21, 2026
    2.0
    So I was excited when I saw that there was a new Wingstop open by my work. I ordered a couple of times from them and it went off great. Until today. Input an order in on the app. 20 boneless wings, buffalo fries, 2 dips. I arrive at the store and I don’t see my name on the order board. Weird since it usually shows names and progress of the order. So I told the person behind the counter, they looked at my order on my phone and said ok. Then they went in the back, to make my order I assume. Well several minutes go by, nothing. Guy walks in and asks if he can get any other sides besides fries. Cashier then rings up an order of fries. He didn’t want fries(this solidifies my soon to be made point). Finally the cashier walks up to the counter and tells me my order is ready. I look at the name on the bag, not my name. Look at the items listed, not my stuff. I tell her it’s not the right one so then she calls her boss. She FaceTimes my order displayed on my phone to her boss. Her boss says, oh you’re just missing some wings. So I open the bag that supposedly has half my order. Guess what. Plain fries, 10 bone in wings, 1 dip. I point out that that is nothing near my order. Then the cashier looks on the shelf and then says, is this yours? Yes, yes it is. It’s been sitting there. This is after I showed my order, my name, what I purchased. Yet they can’t figure out how to go to a shelf and find the correct order. The kicker is, no sorry, no let us make you a new order, nothing. My fries were soggy and cold, my chicken was cold and I had about 5 minutes to eat since I was on lunch and had to clock back in. There was a huge communication issue, language barrier. Seems like the cashier barely understood English. I get it, people have to work and I’m all about multiculturalism, but when it effects business and customer experience it needs to be addressed. Google Translate would be a great addition so the bridge can be gapped. Maybe having someone on each shift that understands and speaks the native tongue so if something like this arises it can be handled properly. Anyways, they lost my business as a go to lunch spot because I have limited time and have no desire to shovel cold food down my throat in a short span of time. There are plenty of other spots to eat that have reliable service. Judging by the other reviews on here, seems like there are plenty of kinks to work out. Maybe I’ll give a second chance but it won’t be for a long time.
  • UU
    U U
    Jan 15, 2026
    1.0
    The place smelled like facts probably because the fryers oil is disgusting my wings were cold and over cooked the fries were ok but very disappointed and it was only 12:15 and the lady that served me was very unpleasant.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

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