Wendy's

Reviews

• VR

  Victor Ramos

  1 day ago
  1.0
  Sin empleados lento y pésimo servicio
• MR

  Melisa P Ramirez

  Jan 1, 2026
  1.0
  Very bad costume service. This place is definitely a shame
• UT

  Utika Account (Teacup)

  Dec 21, 2025
  1.0
  I wish I could give this place a ZERO negative!!!! From the moment I walked into the Wendy's I knew this experience would be BAD ALL......The employee's are rude, and the woman manager Is the WORST representation of Wendy's. I ordered the 2 JBC biggie bag with no lettuce and tomato. She put it on the sandwich anyways. I ask will they make me another one SHE SAID NO!! I was so calm the whole time waiting there as they were making those orders talking about all the customers and didn't care if we heard them. The Service is very poor. Not customer service oriented at all. I have never been treated this bad in a fast food restaurant. I was observing them all and listening to them bashing and talking about the customers before me Plus they were saying they had been waiting over 20 minutes for there food. Every employee in that store kept constantly talking about the customers that had left in front of me. And then start it talking about me because I asked to remake my sandwiches. The worst thing is , you have to make your own order at a kiosk as well. And you can't make custom items plus a lot of things are not on the kiosks. Whoever decision that was. Was the worst decision ever I kept overheard them talking to the other coworkers in the Line. So Unprofessional as i'm waiting for my food. its been about 40 minutes now They all were just standing around talking about the all of us customers even the manager. And she was the only one that was doing the most work , but talking smack while doing it not only did the manager lack proficiency and common sense in understanding a single word I said she just Smirked and shocked her head. And said she does not care. I asked her for the corporate number she says it's franchised. I had a terrible experience and wendy's is like one of my favorite fast food restaurants. They were the most rudest and most arrogant employees ever!!!!!!
• AV

  Alex Vaca

  Dec 1, 2025
  1.0
  When I arrived, I thought I was being greeted, but the employee was on the phone. No one attempted to take my order, and I couldn't use the machine to order either. A lady leaned against the counter for about 10 minutes while she was on her phone. She eventually told another guy to take my order, but he just replied, “Stop playing with me.” I couldn't believe it!
• CT

  Cynt Thomas

  Nov 11, 2025
  1.0
  Did not get my double cheese burger that I ordered the drive thru operated very rude just shut the window in my face without saying anything called all night no answer I do know the director Mike Robinson will be letting him know very unprofessional veryyyy

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