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Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with the taste and freshness.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas, bathrooms, and equipment.
Staff Attitude
While some staff were noted as friendly, many reviews highlighted a lack of professionalism and poor customer service.
Management Issues
Several customers called for better management, citing disorganization and a lack of leadership among staff.
GS
gator steve
Nov 4, 2025
2.0
They forgot to give us our drinks and we didn't notice until about 5 mi down the road
MH
Matthew Holloway
Nov 3, 2025
1.0
Cold fries, stale buns. The burger tastes like it was cooked the night before. More ice than soda. Which tastes horrible.
KP
Kyle Phillips
Nov 2, 2025
1.0
We eat at wendys often. So I'm not just being that guy, this location deserves a review and not a good one.
We arrived after a day at the beach around 8PM and was carrying out our order.
Right away as we entered I could tell no one actually wanted to be there, But we all have bills to pay right.
I went to the washroom as my wife was doing the kiosk order with the kids. I stood outside the bathroom door waiting due to an "occupied" lock being displayed. After a minute I decided to try the door and to my surprise, it was vacant and the lock was broken, Instead of fixing the deadbolt they installed a lock like you'd use to keep a puppy or bunny behind a gate.
Upon entering the washroom, it had a kitchen glove and a wad of paper towel located beside the toilet from what I can only assume an employee who couldn't find the garbage can. The urinal had a garbage bag over it that had definitely been there a while aswell. "Whatever" I said and walked out.
We were paying cash and when we told them that, boy oh boy did he ever look thrilled that he had to stop what he was doing. I passed him my $60 bucks. He stared at it like it was obviously fake and took it out back to be black lighted. (Fresh from the bank) Cant hold that against him. He handed me my change, most people usually communicate and verbalize here is your change of $8.34. Not a word.. oh well. So we have stood at the counter kiosk and orered, paid cash to a human and still not one word has been spoken to us. We got our cups, my son went to get some "Hi C" and the syrup sprayed all over his new rash gaurd. That usually only happens when the nozzles are dirty and gumed up on the machine, so back to the bathroom we go to wash the orange out of his light blue shirt out in the sink. Why bother telling the employees that cant even say hello. They didnt care then why would they care about this now so no I didn't mention it to anyone. My bad I guess.
Got our food. Restaurant had one couple eating their food so there was no panic in the kitchen. I checked the order quickly and we were missing a chilli. I got a head nod basically saying "what do you want" when I went back up to ask for it.
We get back to the hotel, No spoon was givin with the chilli so my 7 YO tried to eat it right out of the cup, He gave up after a few bites as he was tired and ready for bed. My 9 YO couldn't eat his "tenders" because they were so hard and must have been cooked with mine and my wifes nuggets at 4pm. It was all hard and cold.. and I dont mean drive to the Marriott 7min away cold, I mean ice cold from sitting from 4 untill 8 until they got shoved in my bag. I was starving and ate them anyways along with the icicles they gave me for fries.
Mine and my wifes burgers were also cold, infact the cheese hadn't even begun to melt on the pattys. They both had that sitting stale taste like left overs from lunch, so I went to get my other burger to see how it faired (A JBC) Nope that was to much to ask for I guess because we didn't get it.
The doctor pepper wasn't bad tho, That at least hit the spot after the cold chicken nuggets and our burgers.
The dining room looked fairly clean but not sure how much traffic they actually have after seeing the food quality at this location.
I get that good help is hard to find but it all starts with the management of a facility doing the required job description and holding your staff accountable.
-Bathroom
-Pop machine
-Swearing behind the couter
-No communication what so ever. I didnt even hear our number be called, Just my food left on the counter as a random costumer looking threw my bags and his kids asking if thats our food.
Some people would really get bent out of shape over that.
Cant say we will be back to this location.
A surprise inspection would be highly recommended here, particularly the evening shifts by the looks of the other reviews.
HM
Horatio Mendez
Nov 2, 2025
1.0
Staff literally didn't say one word to us, spoke to eachother only. I can't get over how not one of the 3 employees said one word to us, not even when we asked for the chili they forgot, she just yelled to the back "large chili". Forgot our chili (we noticed she weekend for it) but they also forgot one of our burgers and we didn't notice until we got home. Chicken nuggets were cold, and I mean not even warm. Also the machine was so dirty I wasn't even sure if I wanted to get a drink, and then the syrup for the orange pop sprayed out all over my son and stained his top. We had to take him to the bathroom and wash him up and try to wash his shirt.
JF
Jill FB
Nov 2, 2025
1.0
Just last night at 6:30 PM I was craving a Wendy’s hamburger, I pulled into the parking lot went on my Wendy’s app ordered a Dave single with cheese, tomatoes, extra pickles and mayonnaise. The young girl at the drive-through was exceptional very hospitable and definitely very pleasant. She handed me my hamburger through the drive-through window and I drove home. I live approximately 3 miles from Wendy’s. Got home set up my kitchen table opened up my hamburger the burger itself was not one bit hot, the cheese was not melted and truly a terrible experience. Sorry Wendy’s you lost a customer, There is no need to have a burger that is prepared and served that way!
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Is Wendy’s delivery available near me?
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Is Wendy’s hiring in Fort Myers, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Myers, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
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How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (239) 482-6999.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
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Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mcgregor Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Myers, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at the McGregor Boulevard location?
The drive-through at Wendy's McGregor Boulevard location is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to midnight.
Does this Wendy's location offer breakfast options?
Yes, Wendy's at McGregor Boulevard in Fort Myers serves breakfast, including combos, sandwiches, coffee, and sides available through their app and website.
Can I order delivery from this Wendy’s location?
Delivery is available at this Wendy's location. You can check availability and place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy’s on McGregor Boulevard?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is there a drive-thru available at Wendy’s McGregor Boulevard?
Yes, this Wendy's location has a drive-thru service available for convenient ordering and pickup.
How can I provide feedback or contact Wendy’s McGregor Boulevard?
You can contact the location directly by calling (239) 482-6999 or provide feedback via the Wendy's Customer Care website or their customer satisfaction survey online.
Where can I find the menu and nutritional information for this Wendy’s?
Menu, pricing, nutrition, and allergen information are available on Wendy's website, mobile app, and in-restaurant posters at the McGregor Boulevard location.
What nearby restaurants can I visit near Wendy's McGregor Boulevard?
Nearby dining options include Ron Dao's Pizzeria & Sports Bar, Savour Restaurant for French and European cuisine, Ron Daos Bar & Pizza, and Hickory Bar-B-Que for barbecue.
What banking facilities are near Wendy’s McGregor Boulevard location?
Customers can find Capital Bank, First Horizon Bank, and Chase nearby, making it convenient to handle banking alongside your visit to Wendy’s.
Are there other quick food or coffee options near Wendy's in Fort Myers?
Yes, nearby choices include Dunkin’ for coffee and donuts, Blimpie for fast food sandwiches, and Planet Smoothie for healthy smoothies and juices.