At Wendy’s in Fort Myers, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Myers, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Feedback indicates a significant inconsistency in customer service, with reports of rude staff and poor handling of complaints.
Food Quality
While some customers praised the freshness and taste of the food, many reported issues with cold or incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including flies in the restaurant and dirty dining areas.
Speed of Service
Service speed varied widely, with some customers experiencing fast service while others faced long waits and slow staff.
Product Availability
Several customers noted that items were frequently out of stock, leading to disappointment and frustration.
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calvin collison
Jan 2, 2026
1.0
They need to retrain there workers because that all have Terrible attitude. I was in the drive threw making an order and right away I get very rude attitude and didn't feel welcomed. I do t recommend going here until whoever is in charge of this Wendy's correct the situation.
AL
Amanda Lankford
Dec 7, 2025
1.0
Lady was extremely rude. Very argue tentative
TT
ToNyClauDia
Dec 1, 2025
3.0
Wendy’s consistently delivers a reliable fast-food experience with a few standout strengths that set it apart from other chains. One of the biggest highlights is the freshness of their ingredients—its slogan about being “fresh, never frozen” genuinely shows in the taste and texture of their beef. The signature hamburgers are flavorful, well-seasoned, and served hot, with toppings that usually feel crisp rather than soggy. Their chicken options, especially the spicy chicken sandwich, are another strong point, offering good balance between heat, crunch, and moisture.
Another area where Wendy’s excels is variety. From baked potatoes and chili to salads that are surprisingly hearty for fast food, the menu gives customers choices beyond the typical burger-and-fries routine. Their Frosty remains a classic treat, especially when paired with their natural-cut fries.
Service quality can vary by location, but most restaurants maintain a fairly quick drive-thru experience and a clean, comfortable dining area. Prices are reasonable for the portion sizes, though some specialty items can feel a little higher than expected. The “4 for $4” and “Biggie Bag” deals help balance that, offering solid value without compromising too much on quality.
Overall, Wendy’s delivers dependable food with fresher ingredients, diverse menu options, and consistent flavor. While not every visit is perfect, it’s a dependable choice when you want fast food that tastes a bit more thoughtful than the usual quick-service fare.
NS
Nicole Schmidt
Nov 16, 2025
1.0
Thank you so much for making the end to a 12 hour shift horrific. I went to get food for my children and husband after working at the hospital only to be accused of basically stealing a sandwich. I went inside and said a burger was missing and the manager and staff were very rude and disrespectful. I have never been treated in a place like this. "Ethan, and toni" I will be letting wendys know your customer service lacks respect. Thank you for making my night even better after the day I had. I wouldn't treat anyone this way and you should take lessons on how to talk to people.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 17308 Park 78 Drive, Fort Myers, FL?
Wendy's is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location have a drive-through service?
Yes, this Wendy's offers drive-through service from 6:00 AM to 1:00 AM every day.
Is breakfast served at the Wendy's in Fort Myers, FL?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for specials and deals.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's provides delivery and takeout options at this location.
How can I contact Wendy's at 17308 Park 78 Drive with questions or feedback?
You can call (239) 997-7600 or reach the Customer Care team via phone at 888-624-8140 or through their online Contact page.
Are there any nearby fast food restaurants if I want alternatives to Wendy's?
Yes, Subway is a nearby sandwich and fast food restaurant close to Wendy's at this location.
What nearby facilities could be helpful for drivers or travelers visiting Wendy's?
Love's Travel Stop and Love's Truck Care are nearby, offering gas, convenience, and truck repair services, ideal for travelers stopping at Wendy's.
What recreational or nature spots are near this Wendy's location?
Fort Myers Beach and Caloosahatchee Creeks Preserve West are nearby places where customers can enjoy outdoor activities before or after dining at Wendy's.