Wendy's

3.6
1050 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Fort Myers, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Myers, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12034 S Cleveland Avenue, Fort Myers, FL
33907, United States

Hours

Reviews

3.6
1,050 reviews
5 stars
427
4 stars
210
3 stars
159
2 stars
76
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and restrooms, including reports of rat droppings.

Inconsistent Experience

Customers experienced varying levels of service and food quality, with some praising specific staff members while others reported significant issues.

Drive-Thru Problems

Several reviews highlighted issues with the drive-thru, including long waits and staff not taking orders properly.
  • SS
    Snow_Woman
    Nov 16, 2025
    2.0
    DO NOT GET TEA FROM HERE! They said the tea was up to date and that it's "good" when it actually tastes very spoiled. They informed me that they switched to machine tea instead of fresh brewed tea about 3 months ago.
  • AM
    Ana Mata
    Nov 12, 2025
    5.0
    The nicest cleanest restaurant I've seen and excellent service compared to Wauchula and Sebring
  • CC
    Chris
    Oct 5, 2025
    1.0
    Had to wait over 10 minutes for 3 chicken Jr's and I had to go inside to get it, mind you it was sitting by the windows just not bagged chicken not even fresh, the manager at 5:24 on duty is talking to staff while others are on there phones...come on now
  • ME
    Mike Emmerling
    Oct 1, 2025
    1.0
    I was told by the lady behind the counter that I had to use the kiosk to place my order. I told her that I do not use those machines as I know that it takes peoples jobs away. So I said it’s called customer service and if you don’t want to take my order I will leave. She basically told me that I should just leave. I wish I could give you a name but I was pretty upset with the horrible experience I just had. If this is a management thing then you should definitely reconsider your decision.
  • LC
    Leyda Cueto
    Sep 28, 2025
    5.0
    Me gusta y la prefiero

Frequently Asked Questions About Wendy's

Is 12034 S Cleveland Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.