Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,607 reviews
5 stars
663
4 stars
345
3 stars
216
2 stars
136
1 star
247
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude staff, slow service, and incorrect orders, leading to a negative perception of customer service.
Food Freshness
There were mixed reviews regarding food freshness, with some customers receiving cold or improperly cooked items, while others praised the food as hot and fresh.
Cleanliness
The cleanliness of the restaurant was noted positively by some customers, while others reported dirty tables and unsanitary conditions.
Management
Feedback highlighted the inconsistency in management quality, with some managers receiving praise for their helpfulness, while others were criticized for rudeness and poor handling of customer complaints.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed to avoid the location due to repeated negative experiences.
- TBTim Bekmaz2 days ago1.0Tonight's crew was terrible! Ordered cheeseburgers with no pickles the had pickles, not a single napkin, no sauce for the tenders that were cold, the fries were cold. Get it together. I'd fight and advocate for your $15 an hour for you all too if these problems weren't so frequent! Its all down to poor leadership that accept this level of employee. Edit to respond to the owners response: the chain is infamous about issues like this its a known issue for a long time and nothing has been done. That link won't fix it either.
- EREdwin Rivera2 days ago1.0Worst McDonald's service ever manager was rude. 11/22/25 12:05am
- RCRasheed CameronNov 13, 20255.0Always cooked to order
- PFPray FNov 6, 20251.0Your food will sit done for 10 minutes before they even start to bag it. Don't order take out or door dash from here because your food will come cold. Noone in here and I'm waiting 10+ minutes for an order that says " now serving" and my door dash app said order ready. 10 mins ago, so they can cheat their system and make it look like they got it done. But the orders sitting on the tray burgers are wrapped the dude just walks around doing other work cleaning etc before he decides to actually put the now cold burgers in the bag. Unbelievable
- JMjosh madigoskyOct 17, 20251.0Over 25 minutes to get through the drive thru with only 2 people in front of me. I placed a mobile order so of course by the time I got it, it was inedible. They also got my order wrong originally.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, it offers delivery, same-day delivery, and no-contact delivery services.
Is there a drive-thru at this McDonald's and what are its hours?
Yes, there is a drive-thru available 24/7 at this location.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 8961 College Parkway, Fort Myers, FL 33919, United States.
Can I order McDonald's food online or via an app?
Yes, you can order online at McDonald's official delivery site or through their iOS and Android apps.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any other fast food restaurants near this McDonald's?
Yes, Burger King is nearby, offering another option for fast food lovers in the area.
What nearby pharmacies can customers visit before or after dining at McDonald's?
Customers can visit CVS Pharmacy nearby for medical or shopping needs.
What nearby services might be useful for visitors to McDonald's in Fort Myers?
Nearby services include Fifth Third Bank & ATM for financial needs, Creative Photo and Digital Imaging for professional photography, and RaceTrac for gas and convenience store items.