McDonald's

3.5
2123 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3645 Cleveland Avenue, Fort Myers, FL
33901, United States

Hours

Reviews

3.5
2,123 reviews
5 stars
846
4 stars
401
3 stars
327
2 stars
141
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude and unprofessional behavior.

Food Quality

Feedback indicated issues with food quality, including cold items, incorrect orders, and smaller portion sizes.

Cleanliness

Several reviews highlighted poor cleanliness in the dining area, with complaints about dirty tables and floors.

Management Issues

Customers expressed concerns about management's responsiveness and training of staff, suggesting a need for better oversight and customer service training.
  • ED
    Em Dee
    3 days ago
    1.0
    The woman with curly dark hair and glasses has terrible control issues. Horrible customer service and gebuinilly seems to be a nasty person Numerous instances this specific employee has caused stress in my life or I have witnessed her instigating fights with other customers PUT THE FRYS IN THE BAG LADY
  • MH
    mario hoentsch
    Dec 26, 2025
    1.0
    Unprofessional employees her name was Daisha toke 30 min to get my order
  • CF
    Cynthia Forner
    Dec 23, 2025
    1.0
    The place looked like a disaster area! And as a walk in customer the service was extremely slow. Then to top it off no matter what mcdonalds I go to I always order a senior coffee and get a refill... this store would not do the refill. I won't come back to this store, it's too chaotic and not worth the effort. Lots of other places to choose from.
  • JS
    Joel Sanchez
    Dec 17, 2025
    5.0
    Friendly staff here and I have never had issues with my food, I usually sit in and its always quiet with plenty of seating.
  • CN
    Cheri Napoliton-Ouellette
    Dec 5, 2025
    5.0
    This is McDonald's is off of South Cleveland road I wouldn't go anywhere else they have a brand new general manager they are young girl and she makes sure that that food comes out looking like you see it on television and it tastes just as good and I've already spoken to personally management about her gave her her name and I hate to see that it's a little farther than the crappy one that's down the street from me but I'll tell you what I'm down off of Bayshore road here in North Fort Myers and as soon as that Wawa opens up they're going to have one hell of a competition so they better get their act together cuz that McDonald's over there off of Bayshore road sucks.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3645 Cleveland Avenue?

McDonald's at 3645 Cleveland Avenue is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and open 24 hours from Thursday through Saturday.

Does this McDonald's location offer delivery service and what are the delivery hours?

Yes, this McDonald's offers delivery service daily from 5:00 AM to midnight on Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.