Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rude and unprofessional behavior.
Food Quality
Feedback indicated issues with food quality, including cold items, incorrect orders, and smaller portion sizes.
Cleanliness
Several reviews highlighted poor cleanliness in the dining area, with complaints about dirty tables and floors.
Management Issues
Customers expressed concerns about management's responsiveness and training of staff, suggesting a need for better oversight and customer service training.
ED
Em Dee
3 days ago
1.0
The woman with curly dark hair and glasses has terrible control issues. Horrible customer service and gebuinilly seems to be a nasty person
Numerous instances this specific employee has caused stress in my life or I have witnessed her instigating fights with other customers
PUT THE FRYS IN THE BAG LADY
MH
mario hoentsch
Dec 26, 2025
1.0
Unprofessional employees her name was Daisha toke 30 min to get my order
CF
Cynthia Forner
Dec 23, 2025
1.0
The place looked like a disaster area! And as a walk in customer the service was extremely slow. Then to top it off no matter what mcdonalds I go to I always order a senior coffee and get a refill... this store would not do the refill. I won't come back to this store, it's too chaotic and not worth the effort. Lots of other places to choose from.
JS
Joel Sanchez
Dec 17, 2025
5.0
Friendly staff here and I have never had issues with my food, I usually sit in and its always quiet with plenty of seating.
CN
Cheri Napoliton-Ouellette
Dec 5, 2025
5.0
This is McDonald's is off of South Cleveland road I wouldn't go anywhere else they have a brand new general manager they are young girl and she makes sure that that food comes out looking like you see it on television and it tastes just as good and I've already spoken to personally management about her gave her her name and I hate to see that it's a little farther than the crappy one that's down the street from me but I'll tell you what I'm down off of Bayshore road here in North Fort Myers and as soon as that Wawa opens up they're going to have one hell of a competition so they better get their act together cuz that McDonald's over there off of Bayshore road sucks.
What are the regular operating hours for McDonald's at 3645 Cleveland Avenue?
McDonald's at 3645 Cleveland Avenue is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and open 24 hours from Thursday through Saturday.
Does this McDonald's location offer delivery service and what are the delivery hours?
Yes, this McDonald's offers delivery service daily from 5:00 AM to midnight on Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.
Is there a Drive-Thru available at this McDonald's and what are its operating hours?
Yes, Drive-Thru service is available daily from 5:00 AM to midnight on Monday through Wednesday and Sunday, and open 24 hours from Thursday through Saturday.
What payment options does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at this location.
Can customers place orders online or through a mobile app for this McDonald's?
Yes, customers can order online via the McDonald's delivery link or by using the McDonald's app available on iOS and Android.
What types of services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the street address and contact number for this McDonald's in Fort Myers?
The address is 3645 Cleveland Avenue, Fort Myers, FL 33901, and the main phone number is +1 239-208-2818.
Which nearby places could be useful if I'm visiting McDonald's at 3645 Cleveland Avenue?
Nearby places include UPS Access Point for shipping needs, Soft Touch Car Wash if you want to clean your car before or after your meal, and Walgreens for pharmacy and convenience store needs.
Are there entertainment options near McDonald's at 3645 Cleveland Avenue?
Yes, Babes on 41 and Allure Gentlemen's Club are nearby dance clubs and bars you might visit before or after dining.
What other dining options are close to this McDonald's location?
Nearby restaurants include HJ German Corner for German cuisine, Jimmie The Beef Guy for Italian diner fare, Pizza Hut for pizza, and Long John Silver's for seafood.