Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food prepared improperly.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold food, stale items, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and floors.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews pointed out a lack of proper training and management oversight.
CC
cici
Nov 16, 2025
5.0
Pretty awesome
JB
Jennifer Barnes
Nov 11, 2025
3.0
Coffee was just ok
JL
Jermaine Lee
Oct 27, 2025
1.0
I ordered food through mc Donald's app a picked items based on which items come with monopoly pieces . This is the second time I didn't get the game pieces. I asked and they said they do not have them any more yet my sandwich container has one and the game is not over until November 2. This dont feel right I will try a diffent location.
JS
Jomar Santos
Oct 26, 2025
1.0
Just bought large drink no monopoly game piece on it, lady was mad I heard nothing on drive through for 10min so I drove up to window
TP
The Postman
Oct 6, 2025
1.0
Worst McDonald's in Ft. Myers. Took them 25 minutes of my food sitting on the slide to get my order put in a damn bag. The manager (dreadlock guy) seems like he does not help the workers. Just walks around staring at things. DO NOT GO IF EVEN JUST A LITTLE BUSY!
What are the regular operating hours for McDonald's at 3645 Cleveland Avenue?
McDonald's at 3645 Cleveland Avenue is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and open 24 hours from Thursday through Saturday.
Does this McDonald's location offer delivery service and what are the delivery hours?
Yes, this McDonald's offers delivery service daily from 5:00 AM to midnight on Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.
Is there a Drive-Thru available at this McDonald's and what are its operating hours?
Yes, Drive-Thru service is available daily from 5:00 AM to midnight on Monday through Wednesday and Sunday, and open 24 hours from Thursday through Saturday.
What payment options does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at this location.
Can customers place orders online or through a mobile app for this McDonald's?
Yes, customers can order online via the McDonald's delivery link or by using the McDonald's app available on iOS and Android.
What types of services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the street address and contact number for this McDonald's in Fort Myers?
The address is 3645 Cleveland Avenue, Fort Myers, FL 33901, and the main phone number is +1 239-208-2818.
Which nearby places could be useful if I'm visiting McDonald's at 3645 Cleveland Avenue?
Nearby places include UPS Access Point for shipping needs, Soft Touch Car Wash if you want to clean your car before or after your meal, and Walgreens for pharmacy and convenience store needs.
Are there entertainment options near McDonald's at 3645 Cleveland Avenue?
Yes, Babes on 41 and Allure Gentlemen's Club are nearby dance clubs and bars you might visit before or after dining.
What other dining options are close to this McDonald's location?
Nearby restaurants include HJ German Corner for German cuisine, Jimmie The Beef Guy for Italian diner fare, Pizza Hut for pizza, and Long John Silver's for seafood.