Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,254 reviews
5 stars
787
4 stars
458
3 stars
342
2 stars
201
1 star
466
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times in the drive-thru.
Food Quality
Many customers complained about cold, poorly prepared food, including incorrect orders and unsatisfactory freshness.
Staff Attitude
While some employees received praise for their friendliness, many reviews noted a lack of care and professionalism among staff.
Drive-Thru Efficiency
The drive-thru was frequently criticized for being slow and inefficient, with several customers reporting long waits and incorrect orders.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
- RDRejane DavisNov 15, 20254.0Everything was fresh
- DSdavid sternalOct 29, 20251.0The food gets smaller every time the quarter pounder now looks like the Big Mac I felt sick after eating it
- LWLuke WilliamsOct 22, 20255.0Super efficient especially when using a customized mobile order literally made on my phone from the parking lot. Everybody is super friendly and act like they are grateful for your business instead of most locations that act like you are bothering them.
- CFCarson FrostOct 21, 20252.0I work 5 minutes away and use my 30 minutes of lunch just getting my food. Busy or not this place is incredibly slow
- TWTyler WilliamsOct 17, 20251.0Was the only car in the drive thru, ordered a double cheeseburger, 4 nuggets and a small fry. Asked me to pull out of the drive thru and wait in a spot. After 20 minutes they finally brought out, everything was old and gross and they brought the wrong sauce. If you're giving me old dry food why did I have to wait so long for it? Ridiculous.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 18500 Summerlin Rd, Fort Myers?
McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 18500 Summerlin Rd has a 24/7 drive-through service.
What delivery services does McDonald's Fort Myers provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's Fort Myers?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at McDonald's on Summerlin Rd?
Yes, free WiFi is available at this McDonald's location.
What types of food does McDonald's Fort Myers serve?
They serve a variety of fast food including burgers, breakfast items, coffee, sandwiches, ice cream, and frozen desserts made with quality ingredients.
Are there any popular nearby attractions to visit before or after dining at McDonald's on Summerlin Rd?
Yes, you can visit Springbreak In Fort Myers Beach, a popular beach nearby, or enjoy dining at other local restaurants like Tiki Subs and Lin's House.
What other services are located near McDonald's at 18500 Summerlin Rd?
Nearby services include The UPS Store 3031 for shipping and printing, Patriots Hope community services, and Premier Nails beauty salon, providing convenience for various needs close to McDonald's.
How can nearby public transit or landmarks assist in locating McDonald's at Summerlin Rd?
Nearby well-known landmarks like the Lighthouse Waterfront Restaurant and Valero gas station can help customers easily find McDonald's at 18500 Summerlin Rd in Fort Myers.