McDonald's

3.6
1085 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17800 Ben Hill Griffin Pky, Fort Myers, FL
33913, United States

Hours

Reviews

3.6
1,085 reviews
5 stars
445
4 stars
190
3 stars
171
2 stars
75
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and even mold found on food.

Cleanliness

Customers noted unsanitary conditions, including dirty bathrooms and tables, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with reports of unprofessional behavior from staff and inadequate support for employees.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and felt that the value for money was declining.
  • MC
    Michael Clouser
    Oct 26, 2025
    5.0
    Good food, good service.
  • RR
    Rake
    Oct 10, 2025
    1.0
    The most unprofessional night crew I have seen EVER! These people need fired..
  • AA
    Alejandro Arias
    Oct 2, 2025
    1.0
    En la hora de las 2 de la madrugada muy lento ,hablas por la maquina para hacer pedidos y no te responden más de una hora llevo aqui
  • EN
    Eric Nowaczynski
    Sep 26, 2025
    2.0
    Charge for water???
  • LF
    Linda Fuentes
    Sep 14, 2025
    1.0
    I was eating at this McDonald’s today and noticed that one of the employees, Dustin, was being overwhelmed with way too much work. It looked like he was being asked to do everything at once and it didn’t seem fair. No one should be treated that way—it comes across as really cruel. I hope management can do better to support their staff.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 17800 Ben Hill Griffin Pky, Fort Myers, FL?

McDonald's at this location operates 24 hours a day, 7 days a week.

Is McDonald's drive-thru open all day?

Yes, the drive-thru is open 24/7 every day of the week.