Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,936 reviews
5 stars
792
4 stars
411
3 stars
317
2 stars
127
1 star
289
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Staff Friendliness
Some reviews highlighted friendly and accommodating staff, particularly mentioning specific employees who provided excellent service.
Food Quality
Several customers complained about cold or poorly prepared food, while a few noted fresh and hot meals.
Management Issues
Multiple reviews pointed out unprofessional behavior from management, including rudeness and lack of support for staff.
Cleanliness and Atmosphere
Feedback varied, with some customers noting cleanliness and a pleasant atmosphere, while others reported unsanitary conditions.
- GRGary Rucker5 days ago4.0What a totally different experience then the McDonald's on Pine Island..wouldve been 5 stars but unfortunately the guy that took my money seemed like he didn't want to be there. But got to the next window was greeted by a young lady with a smile on her face and a How are you doing tonight. Handed me my milkshake then ask me to pull forward to next window and my 5 sundaes would be ready.Next window once again was greeted by a lady that might have been the manager (different uniform) with a how you doing made sure I had everything I needed and a have a good night sir. Its a little further from the house dont go to McDonald's alot but would come here over the one across the street from the house.
- ALAshley LackoNov 9, 20251.0Drive all the way from Charlotte county to show the kids a 2 story McDonald’s and the top floor isn’t even open to the public anymore, no fountain drinks down stairs and unprofessional staff. Food was normal.
- BGBrooke GrabowskiNov 4, 20255.0One of the cleaner and friendliest locations i have been too. The move thr drive thru folk fast. Ans order is fresh and accurate!
- MPMaria PerezOct 26, 20255.0I LOVE THE MANAGER WHO WAS MANAGING TONIGHT ! She was very accommodating as well as the cashier ! Thank you guys for being so kind ! Very much love . ❤️ you guys deserve a lot in life 🤏🏻🩷
- MCMega CyberOct 25, 20251.0They are not bringing the order to the table like others McDonald’s do, because are running out of employees. We wait 15 minutes for the food. Cero customer service.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 13741 N Cleveland Ave, Fort Myers, FL?
McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in services.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Wednesday from 4:45 AM to 11:30 PM, Thursday from 4:45 AM to 3:59 AM, Friday and Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 11:30 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's features a drive-thru. Hours are Monday through Wednesday from 5:00 AM to midnight, Thursday through Saturday open 24 hours, and Sunday from 4:00 AM to midnight.
How can I place an order online for delivery or pickup at McDonald's Fort Myers?
You can order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered by this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby fast food restaurants to McDonald's at 13741 N Cleveland Ave?
Yes, nearby fast food options include Burger King, Wendy's, and MrBeast Burger, offering more choices for burgers and quick meals.
What nearby places could I visit before or after dining at McDonald's?
You might enjoy visiting Paradise Vintage Market, Hope Chest, or Elemental Art to explore antique and vintage shops nearby.
Are there any nearby gas stations close to McDonald's for convenience?
Yes, Hancock Union 76 and Shell gas stations are near McDonald's, which is convenient if you need to refuel before or after your meal.
Does McDonald's at this location offer any rewards or promotions?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.