Jimmy John's

3.9
253 reviews

About

Sandwich Restaurant

Location

Jimmy John's
16240 Summerlin Rd, Fort Myers, FL
33908, United States

Hours

Reviews

3.9
253 reviews
5 stars
144
4 stars
31
3 stars
20
2 stars
19
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and fast service, highlighting specific staff members for their professionalism and positive attitudes.

Food Freshness

The sandwiches were frequently described as fresh and delicious, with several customers noting the quality of the ingredients.

Order Accuracy

There were numerous complaints about incorrect orders and missing toppings, indicating a need for improvement in order accuracy.

Long Wait Times

Several reviews mentioned long wait times, particularly in the drive-thru, which detracted from the overall experience.

Pricing Concerns

Customers expressed dissatisfaction with the pricing, feeling that the value did not match the quality or quantity of the food received.
  • HT
    Heather Timmons
    Jan 2, 2026
    1.0
    Went through the drive through ordered my sandwich. Got back to my office to find a long black hair on my sub. Called the store the lady who answered was less than thrilled to talk to me. She did refund my money, but that was it.
  • AL
    Alan Liebowitz
    Dec 23, 2025
    4.0
    I was craving JJ's Tuna. Out of the way, but it was worth it!
  • HA
    Harry Apple
    Oct 24, 2025
    5.0
    Well to start the place was clean and the service was fast. There's a bathroom with a sink to go to the bathroom. You can wash your hands. They have a hand dryer. The bread is good for you and makes for a good sammy. You can get all the fixings or nothing at all,the price is the same. The soda is fizzy and you can refill for free. The chips are good and the cookies are great. I like Jimmy And John.....
  • JC
    Jennifier Collier
    Jul 27, 2025
    5.0
    Fresh sub, fast service, highly recommended this location. Jax was pleasant in taking my order and recommending the best sub!
  • CC
    Chad Collier Collier
    Jul 27, 2025
    5.0
    My sandwich tasted so fresh. It had a great appearance, presentation. Dallas, Jax and the the rest of the team were MORE than professional. I would absolutely recommend this location if you are in the area and want a delicious sammy