Dunkin'

3.5
484 reviews

Business Details

(239) 337-9451
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Myers, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16970 S. Tamiami Trl, Fort Myers, FL
33908, United States

Hours

Reviews

3.5
484 reviews
5 stars
201
4 stars
78
3 stars
59
2 stars
36
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Product Consistency

Many reviews indicated issues with food and drink quality, including cold items, incorrect orders, and stale products.

Staff Attitude

Several customers noted that staff members displayed a lack of interest and professionalism, contributing to a negative experience.

Management Issues

Reviews highlighted concerns about management, including understaffing and poor training, which affected overall service quality.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, as well as the quality of certain products.
  • JB
    Jennifer Bee
    Jan 15, 2026
    1.0
    UPDATE: ITS NOT GABRIELA WHO WAS THE HORRIBLE SERVICE! i figured that out this morning! so this time i went it must have just had her name on the register/ receipt! so sorry! not sure the name of the person that was horrible service that day picture of the receipt is below, but it was not Gabriella. just wanted to update and apologize. I was just going off the name on the receipt. congrats to the chic who gets my first negative review: so since ur worker (gabriela) this afternoon had zero interest in her job (find a new one if you have a bad attitude and don’t care about the business or good representation) then i will tell you here- i went to order a small hot coffee. it was cold. so she remade a new batch. i left and had to go back in for a refund bcuz it was still not warm. i tried to tell her something must be wrong with the machine bcuz i am familiar with them i get them everyday and she had zero interest and a bad attitude. horrible. but the male there was very sweet! sucks bcuz i like dunkin on 6 mile for the amazing workers, and to go to this location in the afternoon out of convenience just sucks. like i wanna just ruin ur day girl? no. i just wanted a coffee. and hot coffee. have some respect and find a new job if you hate working there.
  • KM
    Kameron Morin
    Dec 31, 2025
    1.0
    I don’t usually post 1 star reviews. However, I just went to this Dunkin location to enjoy a few wake up wraps after a long stressful day of work. I sat down around 4:20pm to hang out for 10-15 minutes because I was under the impression that this location closes at 6pm. A male employee decides to come over with a mop and starts to mop my feet underneath the table. It was so rude and clearly he wanted me to leave so that he could go home early. Unfortunately, I will not be back to this location because this is now the second time I’ve had a bad experience.
  • SI
    Sir K International (CHU International)
    Dec 16, 2025
    5.0
    Always fresh coffee and donut products.. reasonably priced
  • JK
    Jaxson Karen
    Oct 12, 2025
    5.0
    Fast service and food was fresh enough clean tables
  • CC
    Carley
    Sep 28, 2025
    5.0
    Jaime was very friendly and helpful and my coffee was perfect!

Frequently Asked Questions About Dunkin'

What are the business hours at Dunkin' in Fort Myers, FL?

Dunkin' in Fort Myers is open Monday to Friday from 5:00 AM to 6:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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