Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fort Myers, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
422 reviews
5 stars
183
4 stars
59
3 stars
40
2 stars
23
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with many customers expressing frustration.
Food Quality
Several reviews mentioned issues with food quality, including cold or burnt items and improperly prepared drinks.
Staff Friendliness
While some staff were praised for their friendliness, others were criticized for their lack of engagement and professionalism.
Consistency
Customers expressed disappointment in the inconsistency of service and product quality, leading to a lack of trust in the location.
- HUHanna UrbanNov 17, 20252.0Food was cold and incorrect. Placed a mobile order 10 min before arriving and still waited 15 min inside when there were no other customers in the store or in the drive thru line.
- SSStephany SkubisNov 5, 20251.0I don’t usually write reviews, but I was really disappointed by my experience at the Dunkin’ @ Skywalk today. I went through the drive-thru for a cake and coffee. The cashier handed me the cake, took payment, told me to have a great day, and closed the window—without giving me my drink. When I realized she wasn’t coming back, I knocked on the window (it’s thick glass, so she didn’t hear me at first). The manager, Chanelle, came over looking irritated and told me to “calm down, she’ll be there in a minute.” I tried to explain what happened, but she cut me off with “I told you to wait!” and gave me a look that felt meant to intimidate. When the cashier returned, she handed me my coffee and shut the window before I could say anything. To top it off, my espresso was lukewarm and tasted burnt. Sadly, this isn’t the first time I’ve seen this manager act angry or disrespectful toward customers and staff. It’s clear why the employees seem so unhappy—and after today, I understand the feeling.
- LSluna shuaipiNov 5, 20252.0Y’all need to lock in at this location 😭 always getting my order wrong or not giving me everything. I can’t even say it’s cuz they’re busy cuz they’re not when I come in. It’s crazy
- TTToxicBunnyOct 30, 20251.0Went through the drive through and the girls didn’t even let us put in our whole order before she started rushing. When we got to the window to add the order items she told us that we couldn’t do it. There wasn’t any cars behind us. Our coffees were water down and the bacon strips we ordered were cold and didn’t have any sugar. The employees here need to be trained better. We literally saw the two workers talking and pointing to our car .
- DWDavid WeichtOct 30, 20251.0I was in line for 15 minutes at the drive through at 9am. When I ordered the girl stated, PULL UP, after I ordered, horrible customer service. When I got the food there was melted cheese all over the outside of the food container, but no cheese was leaking from anywhere. And the bacon was burned. Horrible. By the look slof all these comments... A little less time on the grill would stop burning food AND decrease the wait time. Come on DUNKIN you can do way better!!!!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Fort Myers, FL?
Dunkin' in Fort Myers, FL is open daily from 4:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What new seasonal drinks are available at Dunkin' for the holiday season?
Try the new Cookie Butter Cloud Latte, the Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and drinks does Dunkin' in Fort Myers serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food suitable for breakfast, lunch, brunch, and dinner.
Does the Fort Myers Dunkin' offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for your convenience.
Is Dunkin' in Fort Myers family-friendly and do they have free Wi-Fi?
Yes, Dunkin' welcomes families and offers free Wi-Fi to customers.
If I'm visiting nearby, where can I find other food options around Dunkin'?
Nearby food options include Moe's Southwest Grill for Tex Mex, Hot Gyros and More for Mediterranean fare, China Fusion for Chinese cuisine, Tropical Smoothie Cafe for smoothies and American food, and ZENSHI Handcrafted Sushi for sushi.
What nearby services can I use in the area around Dunkin' in Fort Myers?
Nearby services include Verizon and Wireless Zone for mobile phones, Hair Cuttery for hair care, The Nail Lounge Spa for beauty services, SOS Chiropractic for medical care, and Publix Super Market for groceries.
Are there fitness or recreational options near Dunkin' in Fort Myers?
Yes, Pure Barre, a gym and boot camp venue, is located nearby, as well as Triple C Dance Academy for dance and art classes.