Dunkin'

3.7
501 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Myers, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8099 College Pkwy, Fort Myers, FL
33919, United States

Hours

Reviews

3.7
501 reviews
5 stars
243
4 stars
89
3 stars
40
2 stars
23
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness and Atmosphere

The location was described as dirty and chaotic, with some customers noting a lack of professionalism among staff.

Food Quality

Several customers expressed disappointment with the quality of food and drinks, citing issues like stale donuts and improperly prepared items.

Staffing Issues

Many reviews mentioned understaffing and poor management, contributing to slow service and overall dissatisfaction.
  • MC
    Maryellen Crews
    6 days ago
    1.0
    I put in a mobile order yesterday just before four.And as I pulled around the drive through, I failed to stop at the order board. I had a really hectic day and I just wasn't thinking. I never do that. The older man they gave me my order was the rudest person i've ever dealt with at a dunkin donuts. He raised his voice at me and talked to me like I was stupid but yet he's the one working at a coffee shop. You really need better staff at this location. He acted like a thirteen year old girl on her period.
  • SR
    Suzanne D. Rogers
    Dec 24, 2025
    3.0
    No donuts
  • PP
    pniner
    Dec 11, 2025
    1.0
    Three-person crew entirely focused on drive thru. Took forever to get food for dine-in. Hot coffee cup was drenched with spilled liquid, had to ask for a second cup to cover it. Loaded hash browns covered with cold cheese sauce. When asked, associate told me "the cheese is supposed to be cold." OK, sure. Red-eyed workers didn't appear quite sober. Won't return to this location.
  • IG
    Izzy Garcia
    Nov 15, 2025
    5.0
    Excellent service and staff very helpful.
  • SB
    Stephanie Barrett
    Nov 5, 2025
    5.0
    Made a stop for limited edition items and was greeted by the nicest employee. I didn't have a long wait at all.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of this Dunkin' location in Fort Myers, FL?

This Dunkin' location is open Monday to Thursday from 7:30 AM to 2:00 PM, and on Friday from 7:30 AM to 1:30 PM. It is closed on Saturdays and Sundays.

Does this Dunkin' offer holiday-themed beverages?

Yes, during the holiday season, this Dunkin' location offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher, among other holiday menu items.