Dunkin'

3.5
461 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Myers, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3426 Forum Blvd, Fort Myers, FL
33905, United States

Hours

Reviews

3.5
461 reviews
5 stars
200
4 stars
77
3 stars
36
2 stars
28
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders and items being missing or not prepared as requested.

Food Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale donuts and poorly made beverages.

Speed of Service

Customers frequently complained about slow service times, particularly in the drive-thru, with long waits reported even during non-busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.
  • KS
    Kristie Scott
    2 days ago
    1.0
    I went to this location and went through drive-through to get a donut for my 4 year old. The person that drive-through stuck the card reader out the window and asked me to leave them a tip for buying a doughnut. I selected no because I didn’t think that I should have to pay a tip for a doughnut that was already prepared. The agent then told me that I needed to pull around for them to do my order. They assisted about 10 cars and made me wait and then gave me the stalest doughnut I have ever tasted. This was a horrible experience. The only reason I didn’t go inside to complain is because I had my four-year-old son with me.
  • NH
    Natasha L. H.
    Dec 1, 2025
    2.0
    I had just ordered the cookie butter cloud latte, and whatever cookie they put on top was not the normal cookie they put on top. It tastes like waffle cone or something. It's flavorless and the coffee tastes watered down. When I went inside to pick up my order, I spotted the adorable iced coffee Christmas ornaments. I went to buy one, but the chick behind they counter made sure we knew that the register was off. Then she told us that she'd have to ring us up at the drive thru window, then just walked away. She knew I wanted to purchase it, but didn't care to ring me up so we just left. It wasn't even busy there. Another Dunkin to write off 🤷‍♀️
  • CM
    Connie McCulley
    Nov 21, 2025
    5.0
    Good service Great coffee
  • EH
    Eva carolina Hernandez
    Nov 11, 2025
    1.0
    Bad service all the employees so rude and the coffee y food cold bad bad
  • AP
    Ashley Perez
    Nov 5, 2025
    1.0
    I’m not sure who’s in charge of this store, but they seriously need to have a talk with their crew and do some observations the way they speak to customers and their coworkers is not ok . I am never disrespectful to the employees here . I asked the young boy a question regarding my drinking being almond milk since I can’t drink whole milk . He asked the skinny lady with the curly ponytail and she responded to her coworker in a disgusting way . I just left

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Fort Myers, FL?

Dunkin' in Fort Myers is open Monday through Friday from 4:00 AM to 7:00 PM, and on Saturdays and Sundays from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery or pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.