Dunkin'

3.6
376 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Myers, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11609 S. Cleveland Ave, Fort Myers, FL
33907, United States

Hours

Reviews

3.6
376 reviews
5 stars
183
4 stars
51
3 stars
29
2 stars
21
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about certain employees' attitudes and lack of professionalism.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, leading to customer dissatisfaction.

Speed of Service

While some reviews praised quick service, many others highlighted long wait times and understaffing as significant problems.

Food Quality

Customers expressed disappointment with the quality of food, including cold items and poorly made drinks.

Staff Attitude

Mixed feedback on staff friendliness; some employees were described as friendly and helpful, while others were reported as rude and dismissive.
  • MD
    Michelle D
    1 day ago
    5.0
    Coffee and breakfast sandwich are always good, nice and hot. Friendly staff always speaks
  • MM
    Michael Murphy
    Nov 13, 2025
    5.0
    I'm from Lehigh and this is an amazing Dunkin' Donuts. I would recommend this Dunkin' Donuts to anyone and everyone.
  • GA
    Gianna Arzola
    Nov 2, 2025
    1.0
    Dunkin that has no donuts 😃
  • JB
    Joan Du Bois
    Oct 22, 2025
    5.0
    Used drive thru. Quick and friendly service.
  • NO
    nestor oliveras
    Sep 13, 2025
    1.0
    By far the worst customer service . Window attendant girl with black hair n tattoos. Ordered 3 teas one with no sugar . She hands them to me I politely asked her witch one has no sugar . She said I dint know they are labeled. Now if the person is blind there is no way to read. . She has a stink attitude was sarcastic. She even forgot a doughnut that was ordered. Extremely disappointed have been going here for over 10 years never again total trash. Garbage customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fort Myers, FL?

Dunkin' in Fort Myers is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.