Dunkin'

3.5
744 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Myers, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8291 Dani Dr, Fort Myers, FL
33966, United States

Hours

Reviews

3.5
744 reviews
5 stars
323
4 stars
114
3 stars
68
2 stars
62
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with employees often ignoring customers, displaying rude attitudes, and being unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong sizes and missing items, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling practices.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times and a lack of urgency from staff.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and inadequate training of staff, contributing to the overall negative experience.
  • AP
    Alexa Perez
    Nov 9, 2025
    1.0
    I ordered a toasted croissant with American cheese, not a sad science experiment. What I got was a barely warm croissant with a cold slice of cheese just lounging there like it paid rent. If this is Dunkin’s idea of “toasted,” I’d hate to see what they consider cold. The croissant had potential, but it clearly never met a toaster or anyone who cared. Please, do better, cheese deserves to melt, not suffer.
  • MG
    Miguel Galvez
    Oct 25, 2025
    1.0
    Mala atención los empleados se la pasan caminado de un lado a otro hablando entre ellos y te ingnoran
  • BM
    brianna michelle
    Oct 15, 2025
    1.0
    The worst costumer service. If you don’t like people- don't work a costumer service job.
  • AS
    Alexis Sauceda
    Oct 3, 2025
    1.0
    Lime took forever with no way out. Made me 30 minutes late for something I had plenty of time to be at and the coffee was teash
  • SS
    Steven “Steve”
    Sep 22, 2025
    1.0
    New spanish manager there is a female dog!! Been going to this location for over 3 years, and she refuses to make a drink the way tohe customer likes. And its not a hard request i simply asked for my drink to be made with powdered lemonade from a dispenser! Instead of opening a bottle of sparkling water. Also trying to save the environment. Sadly this manager thinks she knows what she is doing when she actually has no clue! Im also calling corporate today to inform them of their poor choice for a manager!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fort Myers, FL?

Dunkin' in Fort Myers, FL is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.