Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Food Quality
While many customers enjoy the food, there are frequent complaints about incorrect orders and food preparation issues.
Cleanliness
The cleanliness of the establishment is inconsistent, with some reviews noting clean tables while others mention dirty dining areas.
Staffing Issues
Several reviews highlight understaffing as a significant problem, leading to long wait times and poor service.
JV
John vonGoeler
Dec 24, 2025
5.0
I got a great shake, and pup cup for the dog! Good fast service.
BS
bella Simmonds
Dec 24, 2025
1.0
Takes forever to get food they are not nice they start to take your order than leaves and dosent come back till 20 minutes later
MM
Mike
Dec 16, 2025
5.0
Delicious at a good price
MT
Michael Townsend
Nov 22, 2025
2.0
When me and my wife walked in there was a group of them talking and they act like we were bothering them it seems like customer service is gone. Cost is up.
VS
Vilmara Souza
Oct 13, 2025
5.0
Great service and friendly staff! Loved the Blizzard — super tasty! The onion rings were crispy and delicious, and the ice cream was perfect. Totally recommend this DQ!🌻
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Fort Myers?
Dairy Queen Grill & Chill is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Where is Dairy Queen Grill & Chill located in Fort Myers?
It is located at 3251 Colonial Blvd, Fort Myers, FL 33966-1033, USA.
What types of food can I expect at Dairy Queen Grill & Chill?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQCakes®.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location features a drive-thru and outdoor seating along with family-friendly indoor seating including booster seats and high chairs.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers booster and high chairs, and is wheelchair accessible with restroom facilities available.
Can I order from Dairy Queen Grill & Chill online or via an app?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering with rewards.
Are there any holidays when Dairy Queen Grill & Chill is closed?
The location is closed on November 27, 2025, and December 25, 2025 for holidays.
Which nearby hotels can I stay at when visiting Dairy Queen Grill & Chill?
Nearby hotels include Best Western Fort Myers Inn & Suites, Home2 Suites by Hilton Fort Myers Colonial Blvd, and Hampton Inn & Suites Fort Myers-Colonial Blvd.
What automotive services are near Dairy Queen Grill & Chill in Fort Myers?
Tuffy Tire and Auto Service Center and U-Haul Moving & Storage at Colonial Blvd offer nearby automotive repair, tire services, and truck rentals.
Where can I grab coffee or snacks near Dairy Queen Grill & Chill?
Dunkin' Donuts and Dunkin' coffee shops are nearby, perfect for coffee, donuts, and quick snacks before or after visiting Dairy Queen.