Dairy Queen Grill & Chill

3.9
987 reviews
Get DirectionsCallWebsite

Business Details

3251 Colonial Blvd, Fort Myers, FL
33966-1033, United States
(239) 931-6555
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3251 Colonial Blvd, Fort Myers, FL
33966-1033, United States

Hours

Reviews

3.9
987 reviews
5 stars
510
4 stars
187
3 stars
105
2 stars
59
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, particularly highlighting individual employees like Ezekiel and Lisa for their excellent service.

Food Quality

While many reviews noted the deliciousness of the ice cream and blizzards, there were complaints about incorrect orders and food quality inconsistencies.

Wait Times

Numerous customers expressed frustration with long wait times, particularly in the drive-thru, often citing understaffing as a major issue.

Cleanliness

Feedback was mixed regarding cleanliness; some customers found the dining area clean, while others reported dirty tables and unsanitary conditions.

Order Accuracy

Several reviews indicated issues with order accuracy, with customers frequently receiving incorrect items or incomplete orders.
  • MT
    Michael Townsend
    2 days ago
    2.0
    When me and my wife walked in there was a group of them talking and they act like we were bothering them it seems like customer service is gone. Cost is up.
  • VS
    Vilmara Souza
    Oct 13, 2025
    5.0
    Great service and friendly staff! Loved the Blizzard — super tasty! The onion rings were crispy and delicious, and the ice cream was perfect. Totally recommend this DQ!🌻
  • KV
    Kari V
    Oct 1, 2025
    5.0
    Always nice here and never does wrong with their blizzards
  • BS
    Brandon Sommers
    Sep 18, 2025
    5.0
    The staff at this location rocks! I came in for the first time on national cheeseburger day to snag an awesome deal, and while I was waiting for my order, the whole staff were professional, happy, connected and a refreshing sight to see. I could tell the place was run really well from the manager and that’s an amazing thing to see! That’s why I came on here to give an immediate 5-star review! Go where the happy people are. Go here.
  • DD
    Donna Davis
    Sep 16, 2025
    1.0
    I frequent this store alot. I went through drive through around 10pm. Had to wait to order. I ordered a meal and some extra sides and sundaes, and a blizzard. Did not receive a total rather told to pull up to the window. Upon arriving at window the woman there seemed visibly annoyed, she was cursing and just had an attitude. I overloiked it thinking she was just having a bad night. We all have those. Waited again at the window for the food and ice cream. When saw the ice cream one was supposed to have sprinkles when mentiined it she took it back out of sight and put maybe a dash of sprinkles. It was supposed to be a large and looked like a small she never even tirned the blizzard upside down. The other ice cream took the longest to make and it to was sloppy. All the ice cream given was melted lacked in size, appearance, toppings incorrect. The whole order took 15 minutes or longer and all the ice creams were not even consumed. P
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Fort Myers?

Dairy Queen Grill & Chill is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Where is Dairy Queen Grill & Chill located in Fort Myers?

It is located at 3251 Colonial Blvd, Fort Myers, FL 33966-1033, USA.