Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
13250 Palm Beach Blvd, Fort Myers, FL
33905-2024, United States
Hours
Reviews
4.0
855 reviews
5 stars
462
4 stars
177
3 stars
92
2 stars
43
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times for food, especially in the drive-thru, with some waiting over 20 minutes.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others received cold or improperly prepared food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude behavior from management and inattentive service.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant appeared dirty, which negatively impacted their dining experience.
- ETEmily TillmanNov 8, 20253.0We had order 3 milkshakes and an ultimate chocolate brownie blizzard . The 3 milkshakes were great but the blizzard looked like this served to us. My man took about 3 bites in the car til, he turned on the trucks cab light and realized. Unfortunately, we couldn’t turn back around because I had to drop my kids back off at their dad’s house. We are usual customers and we’ve never had any problems before. I understand they were a little behind but usually the quality is still on point. Very disappointed
- JVJennylee VannoteNov 2, 20255.0Drive thru always very quick
- MSMary SpiliosOct 29, 20251.0Sold us food that was sitting for someone else. When we complained the Mgr threw our ff in the fryer and our chicken was still cold. We usually have a great meal, but we could not eat what we bought. Do better dq
- LWLori WadeOct 1, 20253.0WTHeck bro we have been sitting 🪑 here waiting 🧭for more than 20 mins for a few cheeseburgers 🍔. What are you doing is this for real?? Every employee is standing around doing nothing. Maybe I should go to the drive thru maybe the service would be quicker or I’d run out of ⛽️ gas waiting 💀when I finally ask I was told it never went to the kitchen. Seriously 😳
- RLRoxann LuttanaSep 26, 20255.0I always go there for their chili and cheese hot dogs they are the best around here.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and offers ice cream cakes via DQCakes.com.
What are the opening hours of Dairy Queen Grill & Chill?
It is open daily from 10:30 AM to 11:00 PM, but it will be closed on holidays such as November 27, 2025, and December 25, 2025.
Where is Dairy Queen Grill & Chill located?
The restaurant is located at 13250 Palm Beach Blvd, Fort Myers, FL 33905-2024, USA.
Does Dairy Queen Grill & Chill have drive-thru and family-friendly services?
Yes, the location offers drive-thru service, is family-friendly, provides booster seats and high chairs, and is wheelchair accessible with restrooms available.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41888/.
Is Dairy Queen Grill & Chill active on social media and do they offer mobile deals?
Yes, they have a Facebook page at https://www.facebook.com/DQ41888 and a Twitter handle @DairyQueen. They also offer mobile deals and mobile ordering & rewards through their app.
Are there any medical facilities near Dairy Queen Grill & Chill?
Yes, nearby medical facilities include Millennium Physician Group, Jessica Treise, APRN, and Florida Urology Physicians, which could be convenient for healthcare needs before or after dining.
What nearby places can families visit around Dairy Queen Grill & Chill?
Families can visit nearby schools such as Millennium Christian Academy and Little Dreamers Preschool, or attend services at local churches like Rosa de Saron and Church at the Shores.
Where can customers go for beauty and spa services near Dairy Queen Grill & Chill?
Customers can visit The Spa At The Shores, The Hair and Nail Bar, Michelle Erwin At The Hair Room, Karen At The Hair Room, or Headrush salon, all located nearby for beauty and spa services.
Are there any nearby restaurants worth checking out close to Dairy Queen Grill & Chill?
Yes, Palm Beach Pizza is a nearby restaurant and bar which you might want to visit for a different dining experience before or after enjoying Dairy Queen’s offerings.