Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
11553 State Road 82, Fort Myers, FL
33913-2600, United States
Hours
Reviews
3.9
943 reviews
5 stars
473
4 stars
189
3 stars
102
2 stars
40
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
While many customers enjoyed the ice cream and blizzards, there were consistent complaints about the quality and portion sizes of savory items, as well as issues with incorrect orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Management Issues
Numerous customers expressed dissatisfaction with management's response to complaints, citing a lack of accountability and poor customer service from management staff.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and highlighted enjoyable food experiences.
- JFJeff FordNov 6, 20255.0Kinda slow on making our order but no line and store was pretty clean
- ABAlicia BrierNov 1, 20254.0Staff were polite but they barely put any of the toppings in the blizzards, been here 3 x and halfway through the blizzard it’s just vanilla ice cream. Not sure why they are being skim on this. It’s quite disappointing.
- TCThe Multitude Of Christ ChurchOct 24, 20255.0Blizzards.....
- VPValentina PerezAug 12, 20251.0I love the food from Dairy Queen but this store makes me not want to go at times even though it’s the closest to my house. The workers are rude, don’t speak or greet you, and always have annoyed or mad faces. It’s always chaotic even when it’s extremely slow and I’ve never gotten my full order, it’s always missing something. This store is completely unprofessional and needs to do better.
- KLKing LeoAug 1, 20253.0"I stopped by Dairy Queen today and ordered a Blizzard, which was fantastic! The ice cream was great, and I'd definitely recommend it. However, I was a bit disappointed with the fries - the large order seemed small, and it could use more fries to feel like a satisfying portion. The cheese curds were average, but a bit greasy. Overall, Dairy Queen's strength lies in their ice cream, but there's room for improvement with their savory items."
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Fort Myers?
The main specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com offerings.
What are the operating hours of Dairy Queen Grill & Chill in Fort Myers?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 11:00 PM.
Is Dairy Queen Grill & Chill in Fort Myers open on holidays?
The location is closed on certain holidays such as November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly, offers booster seats and high chairs, welcomes children, and is wheelchair accessible.
Can I order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can place orders online and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located in Fort Myers?
The address is 11553 State Road 82, Fort Myers, FL 33913-2600, United States.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Lazy Springs MX community for active fun, IL Primo Pizza and Wings for Italian dining, and La Valentina Mexican Restaurant for Latin American cuisine.
Are there convenient services near Dairy Queen Grill & Chill, like banks or gas stations?
Yes, nearby are Fifth Third Bank for banking needs and several gas stations including Mobil and Exxon & Mobil Stations for fueling up.
Where can I find entertainment or shopping near Dairy Queen Grill & Chill?
Nearby entertainment and shopping include Redbox for movie rentals, The Gifted Whiskey for gifts and souvenirs, and Publix Super Market at Crossroads Shopping Center for groceries.