Chipotle Mexican Grill

3.6
1446 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle College & 41 Fort Myers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12635 S Cleveland Ave, Fort Myers, FL
33907, United States

Hours

Reviews

3.6
1,446 reviews
5 stars
668
4 stars
269
3 stars
107
2 stars
76
1 star
326

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unprofessional.

Portion Sizes

Many customers complained about small portion sizes and being charged extra for normal amounts of food.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.

Food Quality

Customers reported inconsistent food quality, with complaints about cold food, stale ingredients, and overall dissatisfaction with the meals.
  • AU
    Andrew Ulrich
    3 days ago
    1.0
    Worst Chipotle I've ever visited. I got a bowl and the worker gave me 1 small scoop of rice. When I asked for more, they said it would be "extra" and charged as a side. I've been to 2 dozen different Chipotles in the US and never been charged for "extra rice". Employees were also rude and couldn't care less. Don't bother with this location.
  • JM
    josh madigosky
    5 days ago
    1.0
    I come here after work because it’s one of the only places open around 10pm, but it’s consistently disappointing. The late-night crew is always the same and you can tell they’re annoyed when someone comes in an hour before close. Most of the food looks like it’s been sitting there for hours, and they barely restock or make anything fresh. I usually want steak, but it regularly looks dried out and borderline inedible, so I end up settling for chicken just because it looks newer. Half the time they’re “out” of basic things like black beans or grilled vegetables. I get that it’s late, but customers shouldn’t feel like an inconvenience, and the food should still meet basic quality standards. If this place stayed open later, it should actually operate like it’s open.
  • LG
    Luisa Gendron
    Dec 30, 2025
    1.0
    Disappointing. I use to like chipotle but this experience was not good. Food did not look fresh or taste that way. The restaurant was dirty, tables & trash overflowing, floor was gross. Previous reviews got it right. Pay attention managers & corporate.
  • RL
    Raquel Lindroth
    Dec 27, 2025
    1.0
    Sara (“manager”) has the worst customer service. She assisted other customers that were behind us while we had to wait. She looked me straight in my face when I asked a question and did not reply. It was so rude and unprofessional. She took zero accountability and blamed us for the food being wrong because we could not see through people and foil. I will not return and spend my money where I’m not valued.
  • JE
    Joshua Ernst
    Dec 23, 2025
    1.0
    I'm leaving this 1 star review because as I sit here reading reviews this has been going on for a few months. Seems to me it won't change. What a waste of an awesome establishment.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at College & 41 Fort Myers serve?

Chipotle serves customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at College & 41 Fort Myers?

The restaurant is open daily from 10:45 AM to 11:00 PM.