Chipotle Mexican Grill

3.6
1428 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle College & 41 Fort Myers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12635 S Cleveland Ave, Fort Myers, FL
33907, United States

Hours

Reviews

3.6
1,428 reviews
5 stars
662
4 stars
269
3 stars
107
2 stars
76
1 star
314

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or disrespected during their visits.

Portion Sizes

Many customers complained about significantly smaller portion sizes compared to other locations, often feeling shortchanged on meat and other ingredients.

Cleanliness

Several reviews pointed out that the restaurant was dirty, with unclean tables and food debris on the floor, contributing to a negative dining experience.

Communication Issues

Customers reported difficulties in communication with staff, particularly regarding language barriers and understanding orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, citing bland flavors and poorly prepared items.
  • JL
    Joshua Lee
    3 days ago
    1.0
    Went to Chipotle at 10pm on Saturday 11/21/25 to order food.. Chairs were stacked on the table and the floors were wet with mop water.. Much to my surprise when ordering a steak bowl the lady says that they don't have any more steak and only chicken and they close at 11. This is not the first time... Lazy work staff that aim to walk out of the restaurant at closing instead of serving customers until close and staying after to clean and maybe leave at 1130 or midnight.. A restaurant like this displays laziness and will reflect in the future of the restaurant's poor management.
  • HR
    Heath Robinson
    4 days ago
    1.0
    Went there for lunch and the two people putting food in my bowl was barley putting any food in there I had to complain. The girl working literally only put 5 strands of lettuce in the bowl when I asked. Even the lady behind me looked at me with concerns.
  • KP
    Krishna Patel
    Nov 16, 2025
    1.0
    Bad attitude for employees This Chipotle was terrible. The food tasted old and the ingredients were not fresh at all. My bowl was cold, the rice was hard, and the portion was extremely small. The staff was rude and didn’t care about fixing my order. The place was also dirty. Very disappointing experience — I will not come back.
  • NC
    neyla cuellar
    Nov 12, 2025
    1.0
    This was the worst Chipotle I’ve ever been to. The food was cold, and the staff members were extremely rude. The portions were also terrible — I was given barely any rice, yet when a customer they seemed to know came in, his bowl was filled to the brim with white rice. Very disappointing experience overall.
  • CB
    caitlyn bernabei
    Nov 8, 2025
    1.0
    i’ve tried to give this place a chance but after today i can’t. there’s always people walking around in the back snd talking but not enough help on the line. RUDE lady taking orders talking shit under her breath in another language (around 3pm on 11/8) i don’t need to speak her language to know what she was saying and know that she had an attitude. if you don’t like your job QUIT. she made every person in line feel like a nuisance. then i ordered 2 fountain drinks only to find out there was absolutely no carbonation in the machine. they were all completely flat. when I brought it up to staff they said yeah we know its just water. why wouldn’t you say something to me when i paid for the drink? because no one cares? i hope management does something about this location.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at College & 41 Fort Myers serve?

Chipotle serves customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at College & 41 Fort Myers?

The restaurant is open daily from 10:45 AM to 11:00 PM.