Business Details
About
Mexican Restaurant
Chipotle Gulf Coast Fort Myers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
10010 University Plaza Drive, Fort Myers, FL
33913, United States
Hours
Reviews
3.2
860 reviews
5 stars
331
4 stars
110
3 stars
76
2 stars
53
1 star
290
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or treated poorly.
Food Quality
Customers reported issues with food quality, including undercooked rice, raw chicken, and unsanitary conditions.
Portion Sizes
Many customers complained about consistently small portion sizes, often feeling that they were not getting their money's worth.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions and unkempt dining areas.
Management Issues
Several reviews pointed to poor management practices, including staff morale and operational inefficiencies.
- MPMorgan PerryNov 8, 20251.0My fiancé just brought home the most pathetic looking bowls I’ve ever seen in my life. Whoever is working right now is the worst, portions today are ridiculous and the lid wasn’t even secure :(
- AHAlejandro HernandezNov 4, 20252.0Poor portion sizes and apparently set equipment away prior to closing
- OLOliver Lockwood-SherriffOct 27, 20251.0Older women at the cashier was very rude and rolled her eyes at us but not just us it was other customers, the other co workers were apologizing for her rude behavior. Also I asked for chips and salsa just disappeared and didn’t say anything just very rude.
- LGLexi GoettlOct 24, 20251.0The staff needs to be updated and cleaned up. The quality of the food is so gross. Left avocado skin in my guac, burnt stale chips, zero sour cream, where’s the effort in preparing? Never returning.
- BABob AldoOct 13, 20251.0I would give a zero if it would let me. From the second you walk up to the counter- you are not even greeted the workers just stare at you until you start speaking, they have the most miserable looks on there face- they don't interact at all - not polite at all. Obviously you don't go to a chipotle to have conversations with the workers and chat it up but the workers staring at you with digested faces not saying a word is so uncomfortable made me feel like I was going through a prison Buffett line. They dont even interact with each other -one person is calling for more of something no one answers the guy and helps him go get it to keep the line going they all just sit there pouting and rolling there eyes. They ration the food as if the world is ending and what's on the food line is the only food left in the world for anyone to eat. I got probably $3 worth of food at the price of $18. Highway robbery. The place is so unsanitary I felt repulsed eating my food knowing the conditions they keep the place in. Not shocking for chipotle though, this management team clearly has no care for there own employees based on the vibe of the workers there and how miserable they are and of the restaurant itself the food all over the floors and the line- the mess on the tables, no one is wiping them down after use. Just all around trash bag place cant recommend this place less. If this is the closest chipotle you live near don't even go for the convince, isn't worth it your better off taking a longer drive to a further one. If you read this, it's your warning for the horrible customer service and dining experience you're about to have. This palce is just horrid- needs major help!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the regular opening hours for Chipotle Mexican Grill at Gulf Coast Fort Myers?
Chipotle Gulf Coast Fort Myers is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Gulf Coast Fort Myers offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Where can I find the Chipotle menu or place an order online?
You can view the menu and place orders online at https://order.chipotle.com/.
What is the address and contact information for Chipotle Gulf Coast Fort Myers?
The restaurant is located at 10010 University Plaza Drive, Suite 102, Fort Myers, FL 33913. You can reach them by phone at +1 239-437-5719 or email at fl.2219.GulfCoast@chipotle.com.
Does this Chipotle location support any loyalty or rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What kind of food and sourcing principles does Chipotle Gulf Coast Fort Myers follow?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives in line with their Food with Integrity principles.
What nearby dining options can I visit before or after eating at Chipotle?
Nearby dining options include Tijuana Flats (Mexican), First Watch - Gulf Coast Town Center (breakfast/brunch), Olive Garden (Italian), World of Beer (pub), and Chili’s Grill & Bar (restaurant).
Are there any nearby coffee or smoothie places near Chipotle?
Yes, nearby coffee and smoothie spots include Starbucks, Sharetea Fort Myers, Dunkin', and Panera Bread.
What nearby services and stores are available around Chipotle Gulf Coast Fort Myers?
Nearby services include T-Mobile (mobile phone store), South Beach Tanning Company (beauty salon), Petco Animal Supplies (pet training), and LibertyX Bitcoin ATM (financial services).
Does this Chipotle location accept credit cards and offer catering services?
Yes, Chipotle Gulf Coast Fort Myers accepts credit cards and offers catering services.