Mixed reviews on food quality; some enjoyed the sandwiches and fries, while others reported issues like blandness, undercooked items, and incorrect orders.
Service Issues
Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior, leading to a negative customer experience.
Cleanliness
Concerns raised about cleanliness, including reports of mold on bread and unsanitary conditions in the food court.
Positive Staff Interactions
Some customers praised the friendliness of the staff, highlighting positive interactions despite overall service issues.
Value for Money
Customers noted that while some items were overpriced, others felt they received good value, especially with promotions and deals.
II
ibillisticsheep
Oct 18, 2025
1.0
The image of the salad is an actual lie. There were no onions, the salad contained mushrooms, and there was only a sliver of a green pepper. Why lie about the product you sell?
AT
Ahmed Tolba
Oct 11, 2025
5.0
Great sandwich with plenty of choices, their classic wings is a must to try,I have been learned that also their app has a lot of coupons most of the time.
RL
Roger Lietzau
Jul 31, 2025
5.0
Sehr lecker. Frisch zubereitet.
TJ
Tribe of Judah
Jun 22, 2025
1.0
On Thursday, June 19th and I ordered the Cajun spice wings (bone in) and they were so nasty. The wings were under cooked and hardly any sauce applied to them so i had to throw my meal in trash. The workers were constantly speaking in Spanish and looked very unhappy to be at work. I will never be returning to this location and I definitely won't be recommending them to anyone. I'll take my $ elsewhere.
KM
Kenn Murphy
Jun 13, 2025
1.0
Used to love it here. Fries were cold. Sandwich fell apart and had to us a fork…bread was everywhere. A1 was so runny it was obviously watered down. I wasn’t even given a tray to carry my food to a table. Had to make 2 trips, leaving my food exposed to who knows what.
Quality and customer service has gin out the window.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open from 11:00 AM to 7:00 PM Monday through Saturday and from 12:00 PM to 6:00 PM on Sunday.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as all delivery hours are marked closed.
Is there a drive-through option available at Charleys Cheesesteaks?
Charleys Cheesesteaks does not have a drive-through option; the drive-through hours are closed every day.
What are the pickup hours for orders at Charleys Cheesesteaks?
Pickup orders can be placed from 11:00 AM to 7:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sunday.
Can I place a takeout order at Charleys Cheesesteaks?
Takeout is not available, as all takeout hours are closed throughout the week.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa cards for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4125 Cleveland Ave #1145, Fort Myers, FL 33901, United States inside Edison Mall.
Are there other dining options nearby Charleys Cheesesteaks at Edison Mall?
Yes, nearby dining options include Villa Fresh Italian Kitchen, Sbarro pizza restaurant, Food Court with various fast food and Chinese restaurants, and Happy Scoop Ice Cream for dessert.
What popular stores can I visit near Charleys Cheesesteaks in Edison Mall?
Nearby stores include Carter's and OshKosh B'Gosh for children's clothing, Cotton On and Express for clothing, and Sunglass Hut for eyewear and accessories.
How can nearby points of interest like Edison Mall help when visiting Charleys Cheesesteaks?
Since Charleys Cheesesteaks is located inside Edison Mall, visitors can easily combine dining with shopping and entertainment at the mall's many stores and restaurants, making visits convenient and enjoyable.