Arby's

4.2
1027 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9290 Daniels Pkwy, Fort Myers, FL
33912, United States

Hours

Reviews

4.2
1,027 reviews
5 stars
563
4 stars
265
3 stars
107
2 stars
41
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific employees for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others reported issues with cold or poorly prepared items.

Cleanliness

The restaurant was often noted for its cleanliness, although there were occasional reports of unsanitary conditions.

Order Accuracy

Several reviews mentioned problems with order accuracy, including missing items and incorrect orders.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising the speed and friendliness, while others reported long waits and poor service.
  • SS
    Samantha Soutar
    2 days ago
    5.0
    Arbys: Kemari Hey there does anyone know how to reach a manager or a supervisor at Arbys? I had a GREAT experience with Kemari. What a sweetheart đź’– by no means were my husband and I in a hurry. She was kind, polite, explained a new menu item to us. They forgot 1 thing and asked if we would like some shakes while we wait for them to finish our order. We gladly accepted the free shakes. Her demeanor was not rude, entitled or was nasty. Honey if you can see this may God bless you ten fold because we had a rough morning and you made our day! I hope she can get compensated, acknowledged and rewarded and an opportunity for growth I whatever her dreams are. She's someone I'd love to work with and Arbys you're blessed to have her. Trust me customer service is hard and her smile, kindness and humility made me appreciate others more. All is not lost. If you're near Arbys off of Daniel's and I75 shout her out! Kemari you're a blessing!
  • MG
    maria gonzalez
    Nov 21, 2025
    5.0
    Absolu.\n Tely great customer service.
  • CC
    Courtenay
    Nov 15, 2025
    5.0
    After three hours driving we HAD to use the bathrooms first! They were clean, functional, and stocked. Afterwards, we placed our order with a very friendly and helpful young woman. Husband ordered a meal and I wanted a slider. Husband got his drink and Arby sauce for us. Then he picked up our order. Quick service. This was my first time getting a slider - a baby classic roast beef sandwich! But it was all I needed - with a potato cake from one of Husband’s 3! Food was good. Service was very good, and we rang the bell as we left this clean, nice Arby’s!
  • JE
    J E
    Nov 11, 2025
    1.0
    I have had multiple issues with this store and tonight was the last straw. Went in to get a sandwich for Veterans Day and was told they weren’t doing it. I politely left but they’ve lost my business forever. DO NOT GO HERE! They don’t support our troops or veterans so don’t support them.
  • LD
    Larry D
    Nov 10, 2025
    5.0
    Quiet and cleen. Roast beef sliced thin like it should be. Employees are nice. And they have the tater cakes back!