April 12 Sunday 8:43pm
Attempted to order inside, mulitple employees in and out the front door ignoring the front while i was standing there for close to 10 minutes. Poor service
SF
Sunny Fields
Mar 31, 2026
5.0
Food wasn't as crispy as usual but Marissa was super kind, friendly and helpful. She deserves a raise 💸
JC
J C
Mar 22, 2026
1.0
We've been visiting this DQ for a few years with minimal issues other than it being slow. Tonight we have the great pleasure of dealing with Amanda (per name on receipt). Amanda is an absolutely miserable human being. She clearly is going through something and gets her rocks off by taking out on the customers. Perhaps she forgets we pay her paycheck?
Amanda... Do better.
CD
Carly Dill
Mar 16, 2026
1.0
By far the rudest staff I've ever come across at a fast food establishment. The food was awful and they couldn't get our orders right and because we got out of car to fix the issue, they called 911 on us saying the driver was drinking.
KK
Kyla
Mar 12, 2026
1.0
your “ general manager “ KATIE is rude. She asked me and my mother if we wanted to round up to the children's fund and my mother politely declined. She then said “ OK” with a nasty attitude and when my mom went to ask her for sauce and a straw before we pulled off she slammed the door in the my mother’s face. This is ridiculous and you shouldn’t be having people employed at your establishment handling peoples food if they are going to treat customers like this. I then walked inside to ask for sauce and straw since she was so rude at the window and she then told me it was a up charge for any sauces. I have been coming to this establishment for years and never have had to pay for sauces. I told her that me and my mother both tried to get her attention before pulling off but she slammed the window door in my mothers face she then said “ i’m sorry but im busy”??? you guys need to Hire someone who doesn’t mind being nice. because she lacks that ability clearly. Someone like her doesn’t need to be handling people’s food. Disgusting behavior.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 9011 Cody Lee Rd, Fort Myers, FL 33912-4501, US.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What kind of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Grillburgers®, soft-serve ice cream cones, shakes & malts, chicken strip baskets, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers drive-thru service as well as outdoor seating with family-friendly and wheelchair accessible facilities.
Are booster seats and high chairs available at Dairy Queen Grill & Chill?
Yes, booster seats and high chairs are provided for families with children to ensure a comfortable dining experience.
Does Dairy Queen Grill & Chill provide Wi-Fi for customers?
Yes, free Wi-Fi is available at this location for customers.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online via their official order URL.
What nearby businesses could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit MAKS Asian Kitchen & Sushi for Japanese cuisine, TCBY for frozen yogurt treats, and Starbucks for coffee and snacks.
Is there a convenient bank near Dairy Queen Grill & Chill for quick transactions?
Yes, Truist bank is located nearby, making it easy to handle any banking needs during your visit.
How can I get to Dairy Queen Grill & Chill if I'm using local transportation?
Palm-Air Transportation offers taxi and airport shuttle services nearby, helping you reach Dairy Queen Grill & Chill conveniently.
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