Wendy's

3.7
1624 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2071 Griffin Road, Fort Lauderdale, FL
33312, United States

Hours

Reviews

3.7
1,624 reviews
5 stars
714
4 stars
323
3 stars
230
2 stars
108
1 star
249

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned poor food quality, including undercooked items and unappetizing meals.

Cleanliness

Customers noted dirty dining areas and restrooms, with some expressing concern over unsanitary conditions.

Speed of Service

While some customers praised quick service, many others experienced long wait times and delays in receiving their orders.
  • CM
    C M
    Nov 17, 2025
    1.0
    I was literally in drive-through for 10 minutes just waiting to place a order
  • BN
    Brian N
    Nov 17, 2025
    1.0
    Time for corporate to start sending secret shoppers to this location. Probably the dirtiest place I’ve seen in a long time…was filthy. The manager also was rudely telling a staff member to go sweep, but it’s obvious the woman doesn’t do a damn thing herself to keep the place clean. Seriously, this place is gross.
  • LR
    Luis Rondon
    Nov 10, 2025
    1.0
    If I could give this location a negative star they would get -10 stars. I eat in different restaurants and fast food places and this must be the worst I have ever visited. This is my second time giving them a chance bit I was wrong. It is still the worst place to eat. Every time I have come into to this Wendy's, the manager has been extremely rude when it comes to asking to use the restroom as they keep them locked. Both times she has rudely questioned repeatedly if I am going to make a purchase, that there is a sign o. The window. Both times I have requested to use the restroom after I have made the purchase for my breakfast and have already ate it. Both times the re e has only been one other customer in the place, so to say she doesn't remember me buying the food when she herself was the one that took the order, well if her memory is that bad, she shouldn't be working period. Anybody can have bad day but this woman apparently lives in a constant bad day. She has no business working somewhere where customer service is involved. Like I said this was the second, but now last time I ever will set foot in this place. The worst part is that her attitude was like if she was talking g to some homeless person, which I don't think should be done either. The ego she has with her attitude is clearly of one that has never held a real management position and the worst part is that my income is probably 3 or 4 times higher that what she makes. Stay away from this place.
  • JN
    Jim Nicholson
    Nov 1, 2025
    1.0
    Ok so getting to this place is difficult at night. Now as for going inside I was behind two other couples. There were two employees taking care of the guests in front of me. When it was my turn to order I stepped up to the register and the young man that was taking orders walked away. He stood in the area closer to the drive through and where other employees were. I could hear him say I got 4 minutes left and stood there chatting for that time. Meanwhile I stood there as the other employee had also walked away but that's because she was getting items for the couple that was still working their order. Once she finally to my order she didn't smile, she didn't say hi. She was stoic.At the end of the transaction she didn't say thank you. Now I waited 6 or 7 minutes for my order to go. When she gave me the order again no thank you or do you want any ketchup. So I brought my food to the car and opened the bag. The first thing I ate were the French fries. They were hot but had almost no salt. I then decided to take a bite of my burger. When I did what ever sauce that was inside made the buns squishy wet and mushy. Now I do understand juicy burgers can make the bread wet overtime but this was way to much. I ended up not eating anymore of it. Overall very disappointed in the service/food
  • KR
    Kamia Reid
    Oct 16, 2025
    1.0
    i was here like 30 min ago with my two sisters, a boy was taking the order and we ordered separate and i asked for a ranch but the boy added to my sister order and the manager (im guessing) start getting in face and cursing at him then told him to leave after when at first he didn’t do nothing wrong. She was very rude and disrespectful toward me as well. She has red hair.

Frequently Asked Questions About Wendy's

Is Griffin Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.