Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Order Accuracy
Multiple customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned poor food quality, including undercooked items and unappetizing meals.
Cleanliness
Customers noted dirty dining areas and restrooms, with some expressing concern over unsanitary conditions.
Speed of Service
While some customers praised quick service, many others experienced long wait times and delays in receiving their orders.
CM
C M
Nov 17, 2025
1.0
I was literally in drive-through for 10 minutes just waiting to place a order
BN
Brian N
Nov 17, 2025
1.0
Time for corporate to start sending secret shoppers to this location. Probably the dirtiest place I’ve seen in a long time…was filthy. The manager also was rudely telling a staff member to go sweep, but it’s obvious the woman doesn’t do a damn thing herself to keep the place clean.
Seriously, this place is gross.
LR
Luis Rondon
Nov 10, 2025
1.0
If I could give this location a negative star they would get -10 stars. I eat in different restaurants and fast food places and this must be the worst I have ever visited. This is my second time giving them a chance bit I was wrong. It is still the worst place to eat.
Every time I have come into to this Wendy's, the manager has been extremely rude when it comes to asking to use the restroom as they keep them locked.
Both times she has rudely questioned repeatedly if I am going to make a purchase, that there is a sign o. The window. Both times I have requested to use the restroom after I have made the purchase for my breakfast and have already ate it. Both times the re e has only been one other customer in the place, so to say she doesn't remember me buying the food when she herself was the one that took the order, well if her memory is that bad, she shouldn't be working period.
Anybody can have bad day but this woman apparently lives in a constant bad day. She has no business working somewhere where customer service is involved.
Like I said this was the second, but now last time I ever will set foot in this place.
The worst part is that her attitude was like if she was talking g to some homeless person, which I don't think should be done either. The ego she has with her attitude is clearly of one that has never held a real management position and the worst part is that my income is probably 3 or 4 times higher that what she makes.
Stay away from this place.
JN
Jim Nicholson
Nov 1, 2025
1.0
Ok so getting to this place is difficult at night.
Now as for going inside I was behind two other couples. There were two employees taking care of the guests in front of me.
When it was my turn to order I stepped up to the register and the young man that was taking orders walked away. He stood in the area closer to the drive through and where other employees were.
I could hear him say I got 4 minutes left and stood there chatting for that time.
Meanwhile I stood there as the other employee had also walked away but that's because she was getting items for the couple that was still working their order.
Once she finally to my order she didn't smile, she didn't say hi. She was stoic.At the end of the transaction she didn't say thank you.
Now I waited 6 or 7 minutes for my order to go. When she gave me the order again no thank you or do you want any ketchup.
So I brought my food to the car and opened the bag. The first thing I ate were the French fries. They were hot but had almost no salt.
I then decided to take a bite of my burger. When I did what ever sauce that was inside made the buns squishy wet and mushy.
Now I do understand juicy burgers can make the bread wet overtime but this was way to much.
I ended up not eating anymore of it.
Overall very disappointed in the service/food
KR
Kamia Reid
Oct 16, 2025
1.0
i was here like 30 min ago with my two sisters, a boy was taking the order and we ordered separate and i asked for a ranch but the boy added to my sister order and the manager (im guessing) start getting in face and cursing at him then told him to leave after when at first he didn’t do nothing wrong. She was very rude and disrespectful toward me as well. She has red hair.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Lauderdale, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Lauderdale, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (754) 301-4757.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Griffin Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Lauderdale, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location?
The drive-through is open Monday to Friday from 6:00 AM to 3:00 AM, and on Saturday and Sunday from 7:00 AM to 3:00 AM.
Does this Wendy's serve breakfast?
Yes, this Wendy's location in Fort Lauderdale, FL serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online?
You can order Wendy's food online via their mobile app or at https://order.wendys.com by selecting this Fort Lauderdale location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, this location offers a drive-thru service for your convenience.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on the Wendy's menu website, mobile app, and in the restaurant. You can view detailed information for each menu item online or ask a crew member in-store.
How do I contact this Wendy's location for questions or feedback?
You can call this Wendy's location directly at (754) 301-4757 or reach Customer Care at 888-624-8140. Feedback can also be submitted through their website's contact page or customer satisfaction survey.
What nearby hotels can I visit when coming to this Wendy's?
Nearby hotels include Homewood Suites Fort Lauderdale Airport, Fairfield by Marriott Inn & Suites Fort Lauderdale Airport & Cruise Port, and Residence Inn by Marriott Fort Lauderdale Airport & Cruise Port. These hotels are convenient if you're visiting or staying overnight nearby.
Are there any nearby transit options to reach this Wendy's?
Yes, this Wendy's is near Fort Lauderdale Airport Tri Rail Station, Ft. Lauderdale Airport/City of Dania Beach Tri-Rail Station, and Tri-Rail stations, which provide convenient train access to the area.
What other dining options are near this Wendy's location?
Nearby dining options include Dunkin' for coffee and donuts as well as Noor Bakery & Deli offering Middle Eastern and Lebanese cuisine, providing different food choices to explore around your visit.