Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and mishandling of orders.
Food Quality
Several reviews mentioned issues with food quality, including bugs in food, cold meals, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly with dirty tables and unsanitary conditions.
Staff Performance
While some staff were praised for their friendliness and efficiency, others were criticized for being unprofessional and untrained.
MF
Mathew Friendly
Dec 29, 2025
1.0
They confuse to give the uber drivers the food. when I'm trying delivery to The customer. Poor customer service. They don't care the driver is trying get the customer there food. They confuse to handle to the Driver
CR
Charles Robinson
Dec 22, 2025
1.0
The self service order kiosks were down. I ordered at the register. They were unaware the order stations were not working, so getting someone's attention took a couple minutes. The young woman took my order but accidentally checked off a chicken sandwich when I had ordered the Quarter Pounder Deluxe meal. I didn't notice the error, but in any case they delivered my meal to my table and I noticed the wrong sandwich, but saw on the receipt that it was what was selected by the attendant. I don't care for the chicken sandwich.... I never order them. Up on approaching and staying my case. Instead of going through any procedure to correct the order, the employee decided to ARGUE as if this was some kind of egregious mark against her and that I had ordered the sandwich and was basically stuck with it. Totally mishandled and the manager standing there and not even interceding. It was literally ridiculous. She actually accused me of trying to get a free sandwich... She wouldn't accept that she made a mistake. And mind you, I never even TOUCHED the sandwich inside the packaging... I gave it to them. That's a simple lack of training. Training needs to go BEYOND preparing food or taking orders. These are young people with little or no experience and they require guidance. Customer service involves handling different situations and this employee was completely unprofessional. I was pretty angry, but I chose not to engage. It wasn't worth it. I just left them with their sandwich, tossed everything else in the trash and skipped lunch altogether.
EH
Elizabeth Hansen
Dec 6, 2025
1.0
If I could give negative stars I would. Absolutely disgusting what I encountered today. I order a Quarter pounder meal, all fine and dandy until I felt something on the bottom of my sandwich. I flipped the sandwich over and found 5 bugs on my bun! They almost looked like a flea or some small bug of that sort the one even had two legs on it! I went to the counter to speak to the manager and they actually tried to convince me that they were just “toasted seeds”!!!! Are you kidding me! THE ONE HAD LEGS!! Last time I checked seeds don’t have legs! I think the health department need to pay this location a visit, this is absolutely absurd!
KK
Kuma Korira
Nov 26, 2025
1.0
I often go to McDonald’s, but this particular location is the absolute worst. It really feels like they treat customers differently based on race. Before even getting to whether they say “please” or “thank you,” they literally say nothing at all and just glare at me while serving. I’ve never experienced this kind of unpleasant service at any other fast-food place or restaurant in the area. It honestly feels like racial discrimination, and it makes me really sad.
SP
Suzanne Prats
Nov 10, 2025
4.0
Normally I never eat at any fast food restaurants however this day if I'm not mistaken at this location I ordered something off of their dollar value menu. I'm fairly certain I ordered some sort of burger and Fry. A lot of times the fries are simply not that good because they've been sitting too long. Oftentimes if you don't eat fast food very much you forget in between the times and then when you go to order it you realize once you have it in your hand you should have asked for mayonnaise ketchup only or whatever it might be. However the gentleman taking my order was so lovely and the food came out warm juicy and the fries were not lukewarm though they weren't hot which would have been preferable they weren't too old. This kind of thing happens don't be afraid to ask for some brand new french fries anytime you go through a line they are always happy to drop some fries for you. The question is how would I describe the value for money- I would really prefer not to answer that it would not be a positive review. We have gotten away from what real value is in fast food restaurants. It's the food itself and how that food if it is real food is put together and served. The bar is fairly low
What are the operating hours for McDonald's in Fort Lauderdale?
McDonald's in Fort Lauderdale is open daily from 6:00 AM to 11:00 PM for in-store dining.
Is the drive-thru service available at all hours?
Yes, the drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended hours compared to in-store dining.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:00 AM. You can order online or via the McDonald's app.
What services does this McDonald's location offer?
This McDonald's offers drive-thru, curbside pickup, delivery (including same-day and no-contact delivery), mobile ordering, mobile offers, gift cards, and WiFi.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's food?
Yes, you can order through the McDonald's app available for both iOS and Android devices.
Where is McDonald's located in Fort Lauderdale?
McDonald's is located at 2700 N Federal Hwy, Fort Lauderdale, FL 33306.
What nearby restaurants can I visit after McDonald's at 2700 N Federal Hwy?
After your visit to McDonald's, you can try Café Sharaku for French cuisine or Masamune ft lauderdale for sushi, both located nearby.
Are there furniture or mattress stores near McDonald's that I can visit?
Yes, nearby stores include City Mattress, The Futon Company, Mattress Town, Concepto Modern Living, and Calligaris Store.
What other dining options are close to McDonald's on N Federal Hwy?
Nearby dining options include Chick-fil-A for chicken dishes and The Burger Experience for gourmet burgers.