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McDonald's

3.5
(2836 reviews)

Business Details

27 W Broward Blvd, Fort Lauderdale, FL
33301, United States
(954) 463-7393
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27 W Broward Blvd, Fort Lauderdale, FL
33301, United States

Hours

Reviews

3.5
2,836 reviews
5 stars
1,136
4 stars
491
3 stars
501
2 stars
211
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times for their orders, with some waiting over 30 minutes.

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude or indifferent.

Cleanliness and Safety

The location was noted for having cleanliness issues and a rough atmosphere, with reports of unsanitary conditions and the presence of security due to safety concerns.

Food Quality

Several customers complained about the quality of food, including cold items and incorrect orders.
  • AS
    Aldrick Sholtz
    5 days ago
    1.0
    Absolutely ruined the start of my day by giving me the wrong sandwich. I ordered a steak bagel, sub round egg, and was excited to eat it by the way. However, I got to work and unwrapped a bacon, egg and cheese…with the thinnest hard bagel and tinniest 2 half strips of bacon. Needless to say I WAS FURIOUS! Terrible atmosphere at this location as well, as there are unhoused at every angle looking for money. AVOID IF YOU CAN!!!
  • HW
    Herb Waldruff
    Feb 16, 2026
    1.0
    First McDonald's I've ever been to where they had security posted up outside and had to un mag the doors to let me into the bathroom.
  • MP
    Matthew Perrott
    Feb 15, 2026
    3.0
    It's a McDonald's you know what they serve, that's what you get. Service was the same standard you always expect, no table service or receipts.
  • A
    Евгений Гуменюк
    Feb 8, 2026
    1.0
    Terrible waiting time and the worst service. The waiting time was absolutely awful. Staff didn’t seem to care at all. This is the worst service I’ve experienced in the U.S., and unfortunately it was at this McDonald’s. Never coming back.
  • RD
    Ray Detwiler
    Feb 8, 2026
    1.0
    This might be the slowest, worst McDonald's around. It is supposed to be fast food, but when I bring my kids here to play, we end up waiting 10-15 minutes for a couple of happy meals and some nuggets. I thought the whole premise of McDonald's was to get your food quickly. Anything wrong with your order is difficult to signal because they only have one person working the counter and they dont always seem to care to stop what they are doing to service their clients. They have sanitizer dispensers all over the restaurant, as well as napkin dispensers. I have yet to come when any of them actually had anything to dispense. This last time I was given expired milk with my kids happy meals and had to go try to flag someone down to get it replaced. The people who work here give zero cares about their customers... The main reason we come is for the kids play place. Not sure if it is always like this, but the part of the restaurant that houses the play place was not air conditioned the last few times I came, meaning your kids are running around in stale, hot air the whole time they are playing. Go somewhere else...

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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