McDonald's

3.6
1870 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15911 Sheridan St, Fort Lauderdale, FL
33321, United States

Hours

Reviews

3.6
1,870 reviews
5 stars
749
4 stars
393
3 stars
271
2 stars
123
1 star
334

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and restrooms, and food contamination issues.

Service Speed

Many reviews highlighted extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Customer Service

Numerous complaints about rude staff and poor management, with some customers feeling disrespected and ignored.

Food Quality

Several customers experienced issues with food quality, including cold, stale, or improperly prepared items.

Mixed Experiences

A few positive reviews noted good service and food quality, indicating that experiences can vary significantly.
  • AB
    Abby B
    Jan 1, 2026
    1.0
    Not Open when they say they are! And gross old food
  • RT
    Ryan Tarke
    Dec 24, 2025
    1.0
    worst mcdonald’s of all time
  • MA
    Mariam Abreu
    Dec 11, 2025
    1.0
    This place is NASTY all around trash filled up, tables dirty all of them. I had a horrible dinning experience Saturday me and my kids were having dinner, when I was going to eat a bunch of fries I found a hair in them!!! It was disgusting at this point I wanted to throw up. Also none of the employees wear hair nets, you got the manager walking around with long hair without wearing a hair net. I wouldn’t be surprise if I ate a hair and didn’t realize it. This McDonald’s location needs work. The manager also made me and my husband go through the trash to find the receipt and return all the food to be able to provide a refund. Management is horrible, if me or my husband would have been injured going through the trash this would have been a big lawsuit. The owner needs to take action before something worse happens. Horrible management. And as I am reading a review it looks like I wasn’t the only person this happened to, disgusting!!!!
  • JJ
    Judi
    Dec 6, 2025
    1.0
    EXTREMLY UPSETTING! Staff does not care for customers whatsoever. Without notice the employee locked us outside with no way of leaving since the gate. What type of behavior is this? A simple notice would have sufficed. If I can leave 0 stars I would
  • FS
    Fernando S.
    Dec 5, 2025
    1.0
    The only way the staff members that were working the drive thru at 12:15am on 12.5.25 could do a worse job would be if they superglued the drive-thru windows shut. They didnt seem to know what was going on, and had me waiting for a good 5-7 minutes for a bag that was sitting in front of me on the other side of the window while they huddled behind the machines chatting. This is why people are being replaced by technology, and even worse, its why a lot of us won't feel bad about it when robots start handing us our food at the drive-thru instead of a distracted human.

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours at 15911 Sheridan St, Fort Lauderdale?

McDonald's offers delivery services 24 hours a day, 7 days a week at this location.

Does this McDonald's location have a drive-thru service and when is it open?

Yes, the McDonald's at 15911 Sheridan St has a drive-thru open 24/7 every day.