Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,852 reviews
5 stars
741
4 stars
391
3 stars
271
2 stars
122
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Food Quality
Customers frequently complained about food being cold, undercooked, or stale, with some praising the freshness of the fries.
Wait Times
Many customers reported excessively long wait times for their orders, both in-store and at the drive-thru.
Cleanliness
Several reviews mentioned unsanitary conditions in the restrooms and overall cleanliness issues.
Positive Experiences
A few customers had positive experiences, praising specific staff members for their excellent service and the quality of food.
- AHAngel HoogerwerffNov 14, 20251.0Bought two of the bacon buffalo McChickens and asked for no lettuce on mine, got lettuce on mine AND HARDLY any sauce on BOTH sandwiches 🤦♀️ it’s like you guys are afraid to put extra on things, RIDICULOUS!
- TSToni SantanaNov 13, 20251.0The last few weeks have been a mess at this McDonalds. On Saturday the burgers were terrible. It made me sick to my stomach, literally. The chicken nuggets had been there for a while and I ordered at 12:30p. I returned today and forgot to order fries. I was rudely told they don't take orders at the window. Good luck you nasty people. We have been good customers for years but I will not be returning to this McDonalds location.
- HShumberto sierraNov 11, 20251.0I would like to share something very disheartening regarding this particular McDonalds. My Dad, a veteran of the United States Navy received a notification of restaurants offering veterans free meals on Veterans Day which included McDonalds. Today, on of all days, Veterans Day, my Dad visited this particular McDonalds to take advantage of McDonald’s offer for a free meal. After ordering his meal my Dad presented his DD214 showing he was a military veteran and mentioned the free meal being offered to veterans. The cashier immediately responded that their particular location was not taking part in the offer to honor veterans. What an absolute disgrace!!!!!! Please do not patronize this particular McDonalds which obviously does not care about the sacrifice that our military veterans make so that they can have the freedom to flip burgers for pay. On a side note, I couldn’t leave a review with no stars or I would have.
- BBBruce BernathNov 10, 20251.0This place doesn’t deserve even a one star if I can give a zero I would I ordered a 20 piece chicken McNugget and french fries everything was ice cold at 12:30 AM. You would think they wouldn’t be that busy that they would be able to warm up the food what are they doing? The Night Shift guy, taking the orders mumbled through the headset, expecting people to understand what he’s saying properly put the headset on and learn how to speak through the takeout window. By all means This is a horrible location for McDonald’s. They need to straighten out their act. A rip off of $14 for cold food.
- DSDiego SanchezNov 1, 20251.0Es súper lento el tiempo de atención, no entiendo porque McDonald’s cambió la apreciada atencion rápida que tenía hace años ahora es muy pero muy lento puedes esperar hasta 30 min en llegar y esperar y que te despachen para llevar.
Frequently Asked Questions About McDonald's
What are McDonald's delivery hours at 15911 Sheridan St, Fort Lauderdale?
McDonald's offers delivery services 24 hours a day, 7 days a week at this location.
Does this McDonald's location have a drive-thru service and when is it open?
Yes, the McDonald's at 15911 Sheridan St has a drive-thru open 24/7 every day.
What types of pickup and delivery services are available at this McDonald's?
Available services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's through their mobile apps?
You can order using the McDonald's app available on the Apple App Store and Google Play Store via provided links.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It's located at 15911 Sheridan St, Fort Lauderdale, FL 33321, USA.
Is there WiFi available at this McDonald's?
Yes, WiFi service is available at this McDonald's location.
I am visiting Lowe's Home Improvement nearby. How can I use this McDonald's location for a meal?
After shopping at Lowe's Home Improvement, you can easily stop by McDonald's at 15911 Sheridan St for a quick meal or use their drive-thru and delivery services.
Are there coffee options near this McDonald’s location?
Yes, Starbucks is nearby, providing alternative coffee and drink options if you want to visit after McDonald's.
What facilities are near McDonald’s that could be convenient for customers?
Nearby places include Lowe's Home Improvement, Starbucks, U-Haul Neighborhood Dealer, Bank of America Financial Center, and Little Caesars Pizza, offering shopping, banking, and dining options to complement your visit.