Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and overwhelmed.
Wait Times
Many customers experienced long wait times for their orders, often exceeding 30 minutes, leading to frustration.
Menu Availability
A significant number of reviews mentioned that many menu items were unavailable, causing disappointment among customers.
Food Quality
While some customers enjoyed the bagels, others reported issues with food quality, including undercooked items and incorrect orders.
Cleanliness
Several reviews pointed out unsanitary conditions and a lack of cleanliness in the dining area.
CA
Camille Arscott
Jan 4, 2026
4.0
End of the day at the airport so it could have been better.
VM
Vanessa Miller
Dec 30, 2025
1.0
HORRIBLE Customer service. I placed my order at the kiosk the walked over to Einstein Bagels to wait for order. Received zero acknowledgement - ok I get it you’re busy. When my name was finally called, I asked the woman who had braids which beverage has the caramel shot. She gave me a stare with dead eyes and told me she made them the same. I proceeded to tell her that I ordered one with an extra caramel shot and one with an extra espresso shot. She then started muttering under her breath still giving me dead eyes for an extended period of time before asking me with an attitude what do I want her to do because both drinks where made the same. She finally hands me a small cup with the shot of espresso for me to added it myself but then I reminded her what about the caramel shot in the other drink, again mutters to herself and angrily removes the lid and pumps the caramel into the other coffee. So now I put something on top of it to identity which one has caramel. I’m surprised they do not indicate which drink is in each cup and the level of unprofessionalism displayed with what appears to be zero management present.
SS
Sam Serrano
Dec 27, 2025
1.0
I placed an order at a kiosk, and it took 30 minutes for the order to be ready. It was a simple order , bacon cheddar one egg sandwich , and a hot tea (with milk). The “tea” took over 20 minutes to be ready. When they finally called my name, they gave me a cup of warm water. After pointing out what seemed to be a mistake , they handed me a tea pouch. I think I was expected to assume that I needed to fetch the milk elsewhere. Horrible service.
AS
Ashley Sarisky
Dec 22, 2025
5.0
The wait time was very long but the staff made sure each item was picked up, calling names out multiple times until the owner arrived.
CD
Cesar Delgado
Dec 18, 2025
1.0
Staff literally does not know what they’re doing. Not entirely their fault, they’re very overwhelmed
Frequently Asked Questions About Einstein Bros. Bagels
What kind of food does Einstein Bros. Bagels serve?
Einstein Bros. Bagels offers freshly baked bagels, breakfast sandwiches including cage-free egg sandwiches, coffee, deli lunch sandwiches, and various shmears.
What pickup and delivery services are available at Einstein Bros. Bagels?
They offer in-store pickup, delivery, same-day delivery, and no contact delivery options for your convenience.
What are the operating hours of Einstein Bros. Bagels?
Einstein Bros. Bagels is open daily from 5:00 AM to 9:00 PM.
Which payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels offer WiFi to its customers?
Yes, WiFi service is available for guests at Einstein Bros. Bagels.
Can I order Einstein Bros. Bagels through a mobile app?
Yes, you can order via their Android app or iOS app available in their respective app stores.
Where is Einstein Bros. Bagels located in Fort Lauderdale?
Einstein Bros. Bagels is located at 100 Terminal Drive, Terminal 3 - Concourse E, Fort Lauderdale, FL 33315, USA, inside Fort Lauderdale International Airport.
What nearby dining options are available around Einstein Bros. Bagels at the airport?
Nearby dining options include Steak 'n Shake for burgers, Pei Wei Asian Diner for Asian cuisine, The Market by Food and Wine offering American fare and bar service, and Auntie Anne's for fast food snacks.
How can I get to Einstein Bros. Bagels if I am at Fort Lauderdale International Airport?
Einstein Bros. Bagels is located inside Terminal 3, Concourse E at Fort Lauderdale International Airport, making it easily accessible for travelers inside the airport.
Are there any airport lounges close to Einstein Bros. Bagels for travelers to relax?
Yes, nearby airport lounges include the JetBlue Crew Lounge and Escape Lounges US at Fort Lauderdale-Hollywood International Airport, ideal for travelers before or after visiting Einstein Bros. Bagels.