Dunkin'

3.3
838 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Lauderdale, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
901 W State Rd 84, Fort Lauderdale, FL
33315, United States

Hours

Reviews

3.3
838 reviews
5 stars
312
4 stars
142
3 stars
86
2 stars
46
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Cleanliness

Customers reported unsanitary conditions, including dirty bathrooms and unclean dining areas.

Management Issues

Several reviews mentioned ineffective management, with complaints about managers being rude and not setting a positive example for staff.

Food Quality

There were consistent complaints about food quality, including incorrect orders and poorly prepared items.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • BF
    Brad Friedkin
    5 days ago
    1.0
    Hours state that they're open till 8:00 p.m. on weekdays. The door is locked. Went through the drive-thru and the attendant was stating that they only had coffee, No espresso drinks at 7:30 pm. - If you're open you should have the full menu.
  • KH
    keith haf
    Nov 9, 2025
    1.0
    Refused service at 7:45pm at drive thru . Worker said they are closed . They need to change signs on door and website to 745pm not 8pm
  • IC
    Isabel Calzadilla
    Oct 31, 2025
    1.0
    This place sucks!!!!! Reda the manager is super rude he rushes you while ordering . I better a dirty match and this is the only place that gives me problems with this drink I will not be going back poor customer service
  • CM
    CoCo Morris
    Oct 22, 2025
    1.0
    I purchased 2 large caramel expresso lattes everything went smoothly, I return to the register where I asked the manager Jabrea /JarBria for a cup of water she said okay , and proceeded to help everyone but me. She made eye contact serval more times before she, she stated she need to get off the clock she then said bye to her co workers. I still was standing there without anyone servicing me. She could have simply told the next cashier what I was waiting for. I asked the gentleman at the register for some water and her name and he gave me her name and the water as I’m writing this review she came up to my table to confront me about asking her co workers for her name and when I said yes I did she restated her name rolled her eyes and stormed off she isn’t professional at all!! I don’t recommend interactions with her. The name on my order is coco my total cost was only $12.02 if you want to verify my purchase. I will be escalating this matter to corporate because coming to confront a customer is very serious and a very dangerous matter all over asking for her name when she as a manager should be leasing by example of wearing a name tag.
  • AP
    Adrian Poe
    Oct 22, 2025
    5.0
    WOW! They’ve gotten so much better! I wrote a review about this location a year ago, and said that they should just close this because it was so bad. The new owner or manager is AWESOME! Super efficient, super nice - it’s a literal 180 turn around! Food is hot, super quick, drinks are great and not over-sweetened. I live in the neighborhood and work from home so I pop often and it used to be such a nightmare. Keep it up you guys, doing a great job!!!

Frequently Asked Questions About Dunkin'

What are the daily operating hours for Dunkin' in Fort Lauderdale, FL?

Dunkin' in Fort Lauderdale, FL is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.