Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
5810 N Federal Hwy, Fort Lauderdale, FL
33308-2631, United States
Hours
Reviews
4.0
1,180 reviews
5 stars
623
4 stars
245
3 stars
109
2 stars
52
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Food Quality
Many reviews highlighted poor food quality, including incorrect orders, undercooked items, and melted ice cream.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a bad smell.
Long Wait Times
Customers frequently complained about slow service and long wait times for orders, both in the drive-thru and inside the restaurant.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating inconsistency in customer experiences.
- JBJuls Breslin2 days ago5.0My boyfriend and I just got out of the drive thru & Christian (I think that's his name) helped us. He was wonderful! He was so nice and he went above and beyond to help us piece our order together. We really appreciate him and all his help. Thank you so much!
- EEeelDec 29, 20251.0Ordered 2 ice creams to go, they gave me one and then made me wait 20 minutes for the other. Didn't offer any compensation or any remake for the melted ice cream. Made multiple people's orders who came after me, including people who ordered the same exact ice cream??? Will not return, very disappointed.
- SES EDec 29, 20251.0I’ve been coming to DQ for over 40 years! First time ever receiving terrible service. They made an error with my dipped cone order . I asked them to remake it after I explained 3x’s how the cashier made the error. I was shocked when the Manager on duty told me to ask nicely if I wanted the cone replaced ! DQ headquarters you should definitely look at the store's video to see how your customers are treated by this Manager. 12/29/25 4:19 pm I’ll be back to DQ but never to this location!
- KKKapt KoolDec 4, 20255.0Manager was super awesome.. app wasn't working right and he helped me get my food
- JJJustExistingOct 24, 20251.0I ordered a chicken strips sandwich combo large size. The combo was $10.29. They charged me $4.49 for a large fry and an additional $4.49 for a large Coke. So the total for just the combo was $20!!! That’s absolutely ridiculous and unacceptable. I will not be coming here anymore. These fast food chains like Dairy Queen, who price gouge need to be put out of business.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main specialties of Dairy Queen Grill & Chill in Fort Lauderdale?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes and malts, and DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill?
Monday to Thursday, it is open from 10:30 AM to midnight; Friday and Saturday from 10:30 AM to 1:00 AM; Sunday from 12:00 PM to 1:00 AM.
Does this Dairy Queen location offer drive-thru and seating?
Yes, the location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchair users?
Yes, it is family-friendly, welcomes children, provides booster and high chairs, and is wheelchair accessible.
Can I order online or use mobile deals at this Dairy Queen?
Yes, you can order online via their website, and there are mobile deals and a mobile ordering & rewards program available.
What is the address and contact number for Dairy Queen Grill & Chill?
The address is 5810 N Federal Hwy, Fort Lauderdale, FL 33308-2631. The main phone number is +1 954-776-1432.
Which nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Seiler Animal Hospital if you are visiting a vet, HearUSA for hearing aid services, or Red Lobster if you want a seafood meal after your visit.
Is there any nearby urgent care clinic for medical needs close to Dairy Queen Grill & Chill?
Yes, Urgent Care Fort Lauderdale: Dr. G's Urgent Care is nearby if you require urgent medical attention.
What fitness or recreational options are close to this Dairy Queen location?
The Office, a gym and boxing class venue, is close by for fitness and sports activities.
How can nearby services like RushMyPassport or Tropical Financial Credit Union assist customers around Dairy Queen?
Customers can handle travel document needs at RushMyPassport in FedEx Office and financial services like banking or mortgages at Tropical Financial Credit Union conveniently near Dairy Queen.